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When bona-fide messages are being blocked by the spam rating filter, whitelisting them via custom rules used to work (ie the rules would override the rating filter). But in the last year or two (maybe with version 9) it stopped working. What happens is that the rules screen says that the rule has been applied, but the message is still delivered to the spam folder. How then is one supposed to whitelist by address, not IP?


This is still happening with a few senders. Here is the relevant part of the header from a message sent by one of them:

X-Spam-Status: No, hits=0.0 required=2.5
tests=AWL: -0.373, BAYES_00: -1.665, HTML_MESSAGE: 0.001,

Can anyone tell me why this is going to the spam folder?

[Updated on: Fri, 02 December 2016 19:07]

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