Home » Kerio User Forums » Kerio Connect » TNEF - How Kerio handle these email

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Hi there,

I am using Kerio version 9.1.1
Checking the log file, we see a lot of ...TNEF error messages while our customer said that they could not send the email to us.

I would like to know how Kerio handle these emails? Even if there is such an error, can I see that email in the mail-box?

Thank you very much for comments or advices.

Pavel Dobry (Kerio)

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Kerio Connect is trying to convert emails from proprietary TNEF format to standard MIME email format. In some special cases this may not be possible and in such case the message is delivered as is in TNEF format to the server (with a warning message in logs). The message is intact but user needs an email client that is capable to work with emails using TNEF encapsulation.
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