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ORM

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Hi All

I have a lead for Operator, and from the initial discussions I know that call recording is an important feature

Does anyone have any experience and/or recommend a cloud FTP service that they can use to store their recorded calls? (we are UK based)

I think that they will want to keep calls rather than rolling them locally and I do not want to take the risk of an appliance crash because the local drive has filled up because they have not cleared the old calls down

I appreciate that they could have a local FTP server but this just introduces another piece of kit into the equation that could go wrong

Thanks for your help!
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Brian Carmichael (Kerio)

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Brian Carmichael
Senior Technical Marketing Engineer | Kerio
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ORM

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Hi Brian

That would be the ideal solution but there is no indication of the storage limit.

What would this be?

Additionally this will only save the files that are stored on the internal hard drive. This is not an ideal solution if the client wishes to keep recorded calls long term for reference as the calls saved on the local drive will need to be rotated to prevent the drive filling up and the appliance crashing

[Updated on: Thu, 17 November 2016 18:16]

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Brian Carmichael (Kerio)

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There is no defined limit that I'm aware of. Perhaps someone else can recommend an FTP server or service.

Brian Carmichael
Senior Technical Marketing Engineer | Kerio
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Filip Jenicek (Kerio)

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MyKerio can not be used to store recorded calls. It only supports system backups.
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