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Home » Kerio User Forums » Kerio Connect » WebmailSyncKey.cpp error (Logs in error log after update 9.2.1)
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Peter van Dam

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Hello Support,

After today's update from 9.2.0 to 9.2.1, I see for 10 users (of 250 users total) the following error log:

WebmailSyncKey.cpp: Message store DB is not available. fld=username

The users do not have any problem in mailprogram or Kerio connect app but the logfile is filling up with this.

Reindexing mailbox user doen not resolve this. Any ideas?
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ddmde

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Hi,

We have the same Log entrys for some users after a Mailserver Crash (running out of RAM)
Version is 9.2.1 too.
There are also users with Problems in mailprogram and Webmail.

Is there any solution?
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Peter van Dam

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This error stopped after one day and never returned. No answer from Kerio.javascript:%20insertTag(document.post_form.msg_body,%2 0'',%20'%20:?%20');
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