Home » Kerio User Forums » Kerio Connect » dav_fldListHandler.cpp: Cannot access folder '#public@domain'

Messages: 2
Karma: 0
Send a private message to this user

I've a new problem with one mailbox in version 9.2.1 (but was the same in older versions says the log)

Error file says:

[18/Dec/2016 15:51:49] dav_fldListHandler.cpp: Cannot access folder '#public@(here stands the domain)'

Webmail Login for the user:

Server failure: Root folder "#public@'domain' " cannot be listed, but you can reac the mailbox by "clicking" ok, all mails are ok

New setup of Outlook (2016)does not sync, debug.txt from KOFF says:

[18/12/2016 16:30:39.333](5192){err}{scp-worker} In SCProvider\Worker_contents.cpp:162 (SyncRequestFolderContent::processSyncFolderContent)
[#725] (F965)                                    Exception of class HResultException: SCProvider\Worker_contents.cpp(110), SyncRequestFolderContent::processSyncFolderContent:
                                                 0x80042008 KOFF_E_FOLDER_CYCLE: Folder exists on one side only even after synchronization!
                                                 Failed in contents of folder mailbox@domain/880f33c2-4bff-4e51-b2ec-61674d9dd34a

[18/12/2016 16:30:39.334](5192){err}{scp-worker} In SCProvider\Worker_hierarchy.cpp:202 (SyncRequestHierarchy::processSyncHierarchy)
[#726] (F965)                                    Exception of class HResultException: SCProvider\Worker_hierarchy.cpp(158), SyncRequestHierarchy::processSyncHierarchy:
                                                 0x80004004 E_ABORT: Some of descendants have failed!
                                                 Failed in hierarchy of store "mailbox@domain" (410d163c-19b8-48c7-996a-3385dab9a1f2)

[18/12/2016 16:30:39.334](5192){err}{scp-worker} In SCProvider\Worker_hierarchy.cpp:278 (SyncRequestHierarchy::processSyncHierarchy)
[#727] (F965)                                    Error in sync hierarchy repeated 10 times - no more attempts!

Deleting the ".journal" in the mailbox-folder for the user brings noch changes.

Does anybody have an idea what to do?

Best regards and have a nice one,


[Updated on: Sun, 18 December 2016 17:27]


Messages: 2
Karma: 0
Send a private message to this user
Nobody with an idea?
Previous Topic: Block email sent to domain as part of a recipient list
Next Topic: Problem with internal email links from Vertical Response
Goto Forum:

Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Tue Nov 13 08:32:57 CET 2018

Total time taken to generate the page: 0.78875 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.