Home » Kerio User Forums » Kerio Control » Control Multi-site licensing query (Does a user need to be licensed more than once?)

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Please can someone definitively answer the following question about licensing with Control, VPN and RD?

This scenario will have three sites:

SITE A: Has 30 Control licences
SITE B: Has 10 Control licences
SITE C: Will have base 5 Control licences, a shared RD server accessed via VPN from SITE A and SITE B but no local users.

If users from SITE A or B access the RD server via the VPN and then connect from the RD server to the Internet, do they need a licence for SITE A/B and SITE C? Essentially will we have to double up on licences?

Additionally, if the same user leaves SITE A and is mobile and connects to SITE C directly for RDP and then to the Internet, will they then need a licence at SITE C as well as an unused one at SITE A/B?

It would be very helpful to have the official Kerio position on these two scenarios ASAP, please, so that we can cost a supported solution.
Kerio/GFI Brian

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From the Kerio Website:
"A user is an account with login access to Kerio Control and its services. An individual user can connect from as many as 5 devices represented by an IP address, including VPN clients, mobile devices, IP phones, desktop computers, etc.

If an individual user needs to connect from more than 5 devices, an additional user license will be required to support the additional devices.

To ensure all users are able to access the network securely and be adequately protected, it is required that a license be purchased for each user that will need to login to Kerio Control. The admin account does not count as a user. Guest Network allows admins to create a separate network for guest users, isolating internal network resources from guest access."

Regarding your situation, if your Kerio Control at site C requires user authentication for accessing the Internet, then yes you would need additional licenses at site C. However if there are no authentication requirements, then all access is identified as a single host device and there is no need for additional licensing.

Brian Carmichael
Instructional Content Architect

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That's what I'd hoped - thank you. You can see my dilemma, though: the licensing terms only mention the number of devices and doesn't distinguish between whether that only applies to a single site. Essentially there is a potential conflict between the terms and the mechanism for checking it and I didn't want to fall foul of misinterpretation.

Thank you for a swift response

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