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Bling

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Hi!

I trying to provision Grandstream GXP2140, and Kerio Operator found my phones but phones is not registered.
Do I understand right, what config should automatically upload to the phone from Kerio Operator?
What else should I do?

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ksnyder

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Can you share information about what steps you've completed so far, such as:
- Phones have most current firmware?
- Phones using a master password? Confirmed that they're authenticated?
- Phones have been re-started?
- Parameter 66 enabled on Firewall?
- Successfully registered a softphone client such as Zoiper, X-Lite, etc. and placed calls?
- Successfully place & receive calls with Kerio Operator Desktop Client?
- Share with us the message that appears when you hover over the yellow warning icons?

Another option is phoning up Kerio's excellent technical support team! Smile

Ken Snyder
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