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Bud Durland

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The error log and warning log in the KerioConnect admin interface is practically unusable for us because we have many devices that are connected via active sync, and will throw error like the one below, often thousands of them at a time.

Error:
[29/Dec/2016 10:39:19] ExceptionRule.cpp: ExceptionRule::fromWbXml: Unknown Application data ID: 0x041A in exception's data. [User: YYYYY<_at_>example.com, Device: (androidc1005531752, Android, Android/6.0.1-EAS-2.0), IP address: x.x.x.x]


Warning:
[29/Dec/2016 12:33:44] ActiveSync: Inconsistent synchronization. The device has sent the invalid SyncKey [T=20161229T151226Z;U=0;F=5;M=13778;S=0;], DeviceId: SEC1B0CXXXXX8D31, User: XXXX@exqample.com, Collection: [guid: 14b018e1-a9cd-4a3b-9513-7abf2ec965b3; id: 1; ~XXXX<_at_>example.com/INBOX]. Forcing folder reynchronization


We've tried using the integrated iPhone setup, but that has been hit and miss about synchronizing calendars, contacts, and appointments. Same for the kerio Android app.

My request is to have a separate log for ActiveSync/mobile device errors. Indeed, I've already made this feature request on the 'suggest an idea' site. If you are having the same issue, please go vote. If not, please tell me how you are avoiding it.

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