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Home » Kerio User Forums » Kerio Operator » Not allow external calls via Kerio Operator Softphone
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Bling

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When I tried to call to any external number via Kerio Operator Softphone I heard one tone and after that call was reset. In Kerio Operator dashboard this call marked as busy, but I called to my mobile phone which was not busy.

How to resolve it?
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Jan Pejša (Kerio)

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Are you able to call to your mobile from another extension (not from Kerio Operator Softphone)?
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Bling

Messages: 27
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I found the problem, in outgoing route was selected Rewrite extension numbers, I changed it to "Map extentions to external numbers" and Outgoing calls began work.
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