Connect. Communicate. Collaborate. Securely.

Home » Kerio User Forums » Kerio Connect » Calendar Outlook TimeZone
  •  
panHnedy

Messages: 7
Karma: 0
Send a private message to this user
We have different client on Kerio.
- Apple iPad
- Apple iPhone
- Mac Outlook 2011
- Windows Outlook 2007

We are used version 8.x.x and everything worked fine.

After upgrade Kerio Connect to version 9.2.1 we have big trouble with public calendar.

When we add or edit all day event in iPhone or iPad (iCal), Windows Outlook has a problem.
This event in Windows Outlook have time zone UTC +00 (Monrovia, Rejkyavik) and start at 23:00 day before the event day and end at 23:00 event day. (screenshot in attachment).
All clients and also Kerio Connect are in time zone UTC +01 Prague, Amsterdam ...

We are try change all setings but we have not correct result Sad

In personal calendar everythink work fine.

Any soulution ???

  • Attachment: screen 1.jpg
    (Size: 78.75KB, Downloaded 48 times)

[Updated on: Tue, 31 January 2017 12:27]

  •  
Pavel Dostal (Kerio)

Messages: 180
Karma: 5
Send a private message to this user
Can you attach .eml source file of all day event created in iPhone (before it is affected by Windows Outlook?)

Pavel Dostal
Kerio Technologies
  •  
panHnedy

Messages: 7
Karma: 0
Send a private message to this user
There is .eml source file:

01 - created dayly event by iPhone
02 - change time zone from Reykjavik to Prague- after this in iPhone and Outlook mac event is changed from allday event to day event from 23:00/0:00 beforeday
03 - edited by Outlook Mac to allday event, after this everything OK, in Windows Outlook is not timezone info

We are don't using iPhone or iPad for creating and editing any public calendar event Sad. It is not good result!

  •  
panHnedy

Messages: 7
Karma: 0
Send a private message to this user
There is .eml source file:

01 - created dayly event by iPhone
02 - change time zone from Reykjavik to Prague in Outlook 2007 Windows - after this in iPhone and Outlook mac event is changed from allday event to day event from 23:00/0:00 beforeday
03 - edited by Outlook Mac to allday event, after this everything OK, in Windows Outlook is not timezone info

We are don't using iPhone or iPad for creating and editing any public calendar event Sad. It is not good result!

[Updated on: Wed, 15 February 2017 17:37]

  •  
panHnedy

Messages: 7
Karma: 0
Send a private message to this user
There is .eml source file:

01 - created dayly event by iPhone
02 - change time zone from Reykjavik to Prague- after this in iPhone and Outlook mac event is changed from allday event to day event from 23:00/0:00 beforeday
03 - edited by Outlook Mac to allday event, after this everything OK, in Windows Outlook is not timezone info

We are don't using iPhone or iPad for creating and editing any public calendar event Sad. It is not good result!

[Updated on: Wed, 15 February 2017 17:37]

  •  
Pavel Dostal (Kerio)

Messages: 180
Karma: 5
Send a private message to this user
Thank you very much for your help, this is really an issue in Kerio Outlook Connector. Is seems that iPhone creates all-day events without timezone definition (it makes sense as all-day events are considered all day in any timezone). Unfortunately if timezone definition is missing in the eml, Kerio Outlook Connector uses GMT timezone instead of local timezone for all-day events.

Pavel Dostal
Kerio Technologies
  •  
panHnedy

Messages: 7
Karma: 0
Send a private message to this user
You plan to correct an issue?
  •  
Pavel Dostal (Kerio)

Messages: 180
Karma: 5
Send a private message to this user
Fix should be in the next Connect release.

Pavel Dostal
Kerio Technologies
  •  
panHnedy

Messages: 7
Karma: 0
Send a private message to this user
Super!

We have another issue in public calendar.

Another problem we have in notes - rows in text.
Same situation - after synchronising with Connector to Outlook - Windows.

eml attached with jpg

  •  
panHnedy

Messages: 7
Karma: 0
Send a private message to this user
We have another issue in public calendar.

Another problem we have in notes - rows in text.
Same situation - after synchronising with Connector to Outlook - Windows.

eml attached with jpg

[Updated on: Fri, 17 February 2017 12:02]

  •  
Pavel Dostal (Kerio)

Messages: 180
Karma: 5
Send a private message to this user
This time you probably hit an issue in Outlook's rtf parser. I checked attached message and I found out this strange behavior. If there are several lines and last oft them ends by ')' character (and some other conditions are met), all of these lines are considered as a single paragraph.

We can't change this behavior (it is coded in Outlook) nor change the way how KOFF generates rtf (used rtf is generated by Microsoft rtf edit to prevent similar issues due to incorrectly formed rtf. Using some 3rd party library instead would just bring more issues).

So I can just recommend a workaround. If you need to keep ends of lines exactly as you wrote them, make sure that the last line doesn't end by ')' character. Either write some character after the ')' (unfortunatelly it can't any white space or '.' character, however e.g. semicolon or comma is fine), or make sure that line ending by ')' is not the last one.

Pavel Dostal
Kerio Technologies
Previous Topic: Schemaerweiterungen wurden auf dem LDap-Server nicht gefunden
Next Topic: Out of Office Auto replay
Goto Forum:
  


Disclaimer:
Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Sun Mar 26 22:46:19 CEST 2017

Total time taken to generate the page: 0.01180 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.