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Home » Kerio User Forums » Kerio Connect » (BDANTISPAM_ERROR_CLOUD_NO_RESPONSE) (New kerio owner - new troubles?)
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r.lechner

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09/Feb/2017 11:22:26] Kerio Anti-spam failed to scan message '/opt/kerio/mailserver/store/queue/04/589c42d8-00000f92.eml' with result 0xc0000010 (BDANTISPAM_ERROR_CLOUD_NO_RESPONSE).
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09/Feb/2017 12:28:24] Kerio Anti-spam failed to scan message '/opt/kerio/mailserver/store/queue/1d/589c524c-00000ff3.eml' with result 0xc0000010 (BDANTISPAM_ERROR_CLOUD_NO_RESPONSE).

[09/Feb/2017 12:28:34] Kerio Anti-spam failed to get license information with result 0xc0000010 (BDANTISPAM_ERROR_CLOUD_NO_RESPONSE). Initialization failed.

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r.lechner

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So all mails now getting a score down from 10 to 5.5 or 6 now. Kerio antispam is no longer in service?

Is somebody in office or has all staff leave already? I dont see him asking anything like kerio.com or bitdefender.com...


84.217.157.90.sbl.spamhaus.org
84.217.157.90.zen.spamhaus.org
58.228.206.195.sbl.spamhaus.org
58.228.206.195.zen.spamhaus.org
247.56.10.185.bl.spamcop.net
247.56.10.185.zen.spamhaus.org
247.56.10.185.dnsbl.sorbs.net
247.56.10.185.rhsbl.sorbs.net
247.56.10.185.db.wpbl.info
247.56.10.185.ix.dnsbl.manitu.net
247.56.10.185.cbl.abuseat.org
247.56.10.185.combined.rbl.msrbl.net
247.56.10.185.bl.spamcannibal.org
247.56.10.185.in-addr.arpa

Network is ok, dns too.

PING nimbus-1526557132.eu-central-1.elb.amazonaws.com (52.29.247.113) 56(84) bytes of data.
64 bytes from ec2-52-29-247-113.eu-central-1.compute.amazonaws.com (52.29.247.113): icmp_seq=1 ttl=55 time=23.2 ms

PING bda-update.kerio.com (195.39.55.150) 56(84) bytes of data.
64 bytes from 195.39.55.150: icmp_seq=1 ttl=55 time=14.0 ms
  •  
Pavel Dobry (Kerio)

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Kerio AntiSpam uses HTTPS connection so it is not visible in DNS queries.
Check if you have access to HTTPS https://nimbus.bitdefender.net and that no firewall interferes with HTTPS communication.

Knowledge Base: http://kb.kerio.com/.
Technical support: http://www.kerio.com/support
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  •  
r.lechner

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There is not rule to prevent https. Since 2 days its working, changed nothing. Sad

What u mean with not visible in dns? Every resolve question is visible on dns no matter what protocol is used.
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