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fishtech

Messages: 605
Karma: 15
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Hi,

I have one user who can't dial 888 numbers.

He has Operator softphone and a Snom desktop phone. Neither allow 888 calls - both jusy give a rapid busy signal. Softphone also shows error 'Service Unavailable (503)'.

The warning log shows: Asterisk: Failed to dial using ATTPRI

The user with the problem is not part of any special groups.

Other users can dial 888 number without problems.

Please advise.

Thanks,

ft.
  •  
AXEM

Messages: 2
Karma: 0
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Hi,

Did you try to "delete/recreate" the "user/extension" ?

Regards,
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fishtech

Messages: 605
Karma: 15
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Yes, I have tried deleting the user, and the extensions he uses. It did not make a difference.

Here's the asterisk log from one of his failed calls to an 800 tollfree number...



[2017-03-15 12:27:21.981] {ast} asteriskWatchdog[125]: request:
OPTIONS sip:watchdog<_at_>operator SIP/2.0
Via: SIP/2.0 127.0.0.1:53921
From: <sip:watchdog@operator>;tag=55a66b
To: <sip:watchdog@operator>
Call-ID: watchdog@operator
CSeq: 55114 OPTIONS
[2017-03-15 12:27:21.982] {ast} asteriskWatchdog[155]: response(451):
SIP/2.0 401 Unauthorized
Via: SIP/2.0 127.0.0.1:53921;received=127.0.0.1
From: <sip:watchdog@operator>;tag=55a66b
To: <sip:watchdog@operator>;tag=as2e793bce
Call-ID: watchdog@operator
CSeq: 55114 OPTIONS
Server: Kerio Operator
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE
Supported: replaces, timer
WWW-Authenticate: Digest algorithm=MD5, realm="asterisk", nonce="7663a56e"
Content-Length: 0
[2017-03-15 12:27:21.982] {ast} asteriskWatchdog[269]: ONLINE
[2017-03-15 12:27:24.203] {ast} asterisk[2438][netsock2.c:603:ast_set_qos]: Using SIP RTP TOS bits 184
[2017-03-15 12:27:24.203] {ast} asterisk[2438][netsock2.c:625:ast_set_qos]: Using SIP RTP CoS mark 5
[2017-03-15 12:27:24.207] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [98004326335@sip-locals-callPermissions:1] KerioSet("SIP/537-00003ec8", "ktsFrom=537,ktsTo=98004326335") in new stack
[2017-03-15 12:27:24.207] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [98004326335@sip-locals-callPermissions:2] Gosub("SIP/537-00003ec8", "sub-callPermissions,s,1(98004326335)") in new stack
[2017-03-15 12:27:24.207] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-callPermissions:1] NoOp("SIP/537-00003ec8", "to=98004326335") in new stack
[2017-03-15 12:27:24.207] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-callPermissions:2] GotoIf("SIP/537-00003ec8", "1?check") in new stack
[2017-03-15 12:27:24.207] {ast} asterisk[17450][pbx_builtins.c:833:pbx_builtin_goto]: Goto (sub-callPermissions,s,5)
[2017-03-15 12:27:24.207] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s<_at_>sub-callPermissions:5] NoOp("SIP/537-00003ec8", "Check permissions of extension-537 to dial 98004326335.") in new stack
[2017-03-15 12:27:24.207] {ast} asterisk[17450][CallPermissionsInterface.cpp:189:callpermiss ions_test]: Call permissions for extension-537 to dial 98004326335... [ALLOW]
[2017-03-15 12:27:24.207] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-callPermissions:6] GotoIf("SIP/537-00003ec8", "0?denied") in new stack
[2017-03-15 12:27:24.207] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-callPermissions:7] Return("SIP/537-00003ec8", "") in new stack
[2017-03-15 12:27:24.208] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [98004326335@sip-locals-callPermissions:3] Goto("SIP/537-00003ec8", "sip-locals,98004326335,1") in new stack
[2017-03-15 12:27:24.208] {ast} asterisk[17450][pbx_builtins.c:833:pbx_builtin_goto]: Goto (sip-locals,98004326335,1)
[2017-03-15 12:27:24.208] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [98004326335<_at_>sip-locals:1] NoOp("SIP/537-00003ec8", "Outgoing call from 537 to 98004326335.") in new stack
[2017-03-15 12:27:24.208] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [98004326335@sip-locals:2] Set("SIP/537-00003ec8", "CALLERID_NUM_ORIG=537") in new stack
[2017-03-15 12:27:24.208] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [98004326335@sip-locals:3] Gosub("SIP/537-00003ec8", "sub-outgoingRoute,448,1(537,98004326335)") in new stack
[2017-03-15 12:27:24.208] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [448@sub-outgoingRoute:1] NoOp("SIP/537-00003ec8", "from=537,to=98004326335") in new stack
[2017-03-15 12:27:24.208] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [448@sub-outgoingRoute:2] Set("SIP/537-00003ec8", "CALLED_NUMBER=98004326335") in new stack
[2017-03-15 12:27:24.208] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [448@sub-outgoingRoute:3] Set("SIP/537-00003ec8", "CALLED_NUMBER=8004326335") in new stack
[2017-03-15 12:27:24.208] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [448@sub-outgoingRoute:4] Set("SIP/537-00003ec8", "CALLER_NUMBER_ORIG=537") in new stack
[2017-03-15 12:27:24.208] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [448@sub-outgoingRoute:5] GotoIf("SIP/537-00003ec8", "1?fallback_norewrite") in new stack
[2017-03-15 12:27:24.209] {ast} asterisk[17450][pbx_builtins.c:833:pbx_builtin_goto]: Goto (sub-outgoingRoute,448,Cool
[2017-03-15 12:27:24.209] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [448@sub-outgoingRoute:8] NoOp("SIP/537-00003ec8", "") in new stack
[2017-03-15 12:27:24.209] {ast} asterisk[17450][routingModule.h:160:routing_func_hidden_read ]: Routing hidden result (route=448,number=537) = [0].
[2017-03-15 12:27:24.211] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [448@sub-outgoingRoute:9] Set("SIP/537-00003ec8", "HIDE_CALLER_ID=0") in new stack
[2017-03-15 12:27:24.211] {ast} asterisk[17450][routingModule.h:134:routing_func_outgoing_re ad]: Routing outgoing result (route=448,number=537) = [].
[2017-03-15 12:27:24.211] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [448@sub-outgoingRoute:10] Set("SIP/537-00003ec8", "CALLER_NUMBER=") in new stack
[2017-03-15 12:27:24.211] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [448@sub-outgoingRoute:11] GotoIf("SIP/537-00003ec8", "0?dialIt") in new stack
[2017-03-15 12:27:24.211] {ast} asterisk[17450][routingModule.h:108:routing_func_incoming_re v_read]: Routing incoming rev result (interface=ATTPRI,number=537) = [].
[2017-03-15 12:27:24.211] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [448@sub-outgoingRoute:12] Set("SIP/537-00003ec8", "CALLER_NUMBER=") in new stack
[2017-03-15 12:27:24.211] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [448@sub-outgoingRoute:13] GotoIf("SIP/537-00003ec8", "0?dialIt") in new stack
[2017-03-15 12:27:24.211] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [448@sub-outgoingRoute:14] Set("SIP/537-00003ec8", "CALLER_NUMBER=2690") in new stack
[2017-03-15 12:27:24.211] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [448@sub-outgoingRoute:15] Set("SIP/537-00003ec8", "CALLER_NUMBER=2690") in new stack
[2017-03-15 12:27:24.212] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [448@sub-outgoingRoute:16] Gosub("SIP/537-00003ec8", " sub-outgoingInterface-i-ATTPRI,s,1(537,98004326335,2690,8004 326335,1) ") in new stack
[2017-03-15 12:27:24.212] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-outgoingInterface-i-ATTPRI:1] NoOp("SIP/537-00003ec8", "from=537,to=98004326335,from2=2690,to2=8004326335,strip=1") in new stack
[2017-03-15 12:27:24.212] {ast} asterisk: Outgoing call (from=537,to=98004326335) dialed as (from=2690,to=8004326335) over interface ATTPRI.") in new stack
[2017-03-15 12:27:24.212] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-outgoingInterface-i-ATTPRI:3] Gosub("SIP/537-00003ec8", " sub-outgoingInterfaceCommon,s,1(537,98004326335,2690,8004326 335,1,ATTPRI) ") in new stack
[2017-03-15 12:27:24.212] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-outgoingInterfaceCommon:1] NoOp("SIP/537-00003ec8", " from=537,to=98004326335,from2=2690,to2=8004326335,strip=1,in terface=ATTPRI ") in new stack
[2017-03-15 12:27:24.212] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-outgoingInterfaceCommon:2] Gosub("SIP/537-00003ec8", "sub-limitMaxCalls,s,1(8004326335)") in new stack
[2017-03-15 12:27:24.214] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-limitMaxCalls:1] NoOp("SIP/537-00003ec8", "to=8004326335") in new stack
[2017-03-15 12:27:24.214] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-limitMaxCalls:2] GotoIf("SIP/537-00003ec8", "0?emergency") in new stack
[2017-03-15 12:27:24.214] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-limitMaxCalls:3] GotoIf("SIP/537-00003ec8", "0?emergency") in new stack
[2017-03-15 12:27:24.214] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-limitMaxCalls:4] GotoIf("SIP/537-00003ec8", "0?emergency") in new stack
[2017-03-15 12:27:24.214] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-limitMaxCalls:5] Set("SIP/537-00003ec8", "GROUP(maxCalls)=maxCalls") in new stack
[2017-03-15 12:27:24.217] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-limitMaxCalls:6] GotoIf("SIP/537-00003ec8", "0?congestion") in new stack
[2017-03-15 12:27:24.217] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-limitMaxCalls:7] Return("SIP/537-00003ec8", "") in new stack
[2017-03-15 12:27:24.217] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-outgoingInterfaceCommon:3] Set("SIP/537-00003ec8", "CALLERID(num)=2690") in new stack
[2017-03-15 12:27:24.217] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-outgoingInterfaceCommon:4] Set("SIP/537-00003ec8", "CHANNEL(musicclass)=moh_1") in new stack
[2017-03-15 12:27:24.217] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-outgoingInterfaceCommon:5] Set("SIP/537-00003ec8", "LIMIT_PLAYAUDIO_CALLER=yes") in new stack
[2017-03-15 12:27:24.218] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-outgoingInterfaceCommon:6] Set("SIP/537-00003ec8", "LIMIT_PLAYAUDIO_CALLEE=no") in new stack
[2017-03-15 12:27:24.218] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-outgoingInterfaceCommon:7] Set("SIP/537-00003ec8", "LIMIT_TIMEOUT_FILE=beeperr") in new stack
[2017-03-15 12:27:24.218] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-outgoingInterfaceCommon:8] Set("SIP/537-00003ec8", "LIMIT_WARNING_FILE=beep") in new stack
[2017-03-15 12:27:24.218] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-outgoingInterfaceCommon:9] KerioSet("SIP/537-00003ec8", " ktsFrom=537,ktsFromExternal=2690,ktsTo=98004326335,ktsToExte rnal=8004326335,ktsToInterface=ATTPRI,ktsToType=OutboundRout e ") in new stack
[2017-03-15 12:27:24.218] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-outgoingInterfaceCommon:10] Gosub("SIP/537-00003ec8", "sub-callRecording,s,1(537,98004326335,)") in new stack
[2017-03-15 12:27:24.219] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-callRecording:1] NoOp("SIP/537-00003ec8", "from=537,to=98004326335,type=") in new stack
[2017-03-15 12:27:24.219] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-callRecording:2] GotoIf("SIP/537-00003ec8", "0?noRecording") in new stack
[2017-03-15 12:27:24.219] {ast} asterisk[17450][helperModule.h:72:helper_func_infile_read]: Searching for '537' in /etc/asterisk/kerio_recordOutbound.conf... [NOT FOUND]
[2017-03-15 12:27:24.219] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-callRecording:3] GotoIf("SIP/537-00003ec8", "0?startRecording") in new stack
[2017-03-15 12:27:24.219] {ast} asterisk[17450][helperModule.h:72:helper_func_infile_read]: Searching for '98004326335' in /etc/asterisk/kerio_recordInbound.conf... [NOT FOUND]
[2017-03-15 12:27:24.221] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-callRecording:4] GotoIf("SIP/537-00003ec8", "0?startRecording") in new stack
[2017-03-15 12:27:24.221] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-callRecording:5] Goto("SIP/537-00003ec8", "noRecording") in new stack
[2017-03-15 12:27:24.221] {ast} asterisk[17450][pbx_builtins.c:833:pbx_builtin_goto]: Goto (sub-callRecording,s,9)
[2017-03-15 12:27:24.221] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-callRecording:9] Return("SIP/537-00003ec8", "") in new stack
[2017-03-15 12:27:24.222] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-outgoingInterfaceCommon:11] SIPRemoveHeader("SIP/537-00003ec8", "Alert-Info") in new stack
[2017-03-15 12:27:24.222] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-outgoingInterfaceCommon:12] SIPRemoveHeader("SIP/537-00003ec8", "Remote-Party-ID") in new stack
[2017-03-15 12:27:24.222] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-outgoingInterfaceCommon:13] SIPRemoveHeader("SIP/537-00003ec8", "P-Asserted-Identity") in new stack
[2017-03-15 12:27:24.222] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-outgoingInterfaceCommon:14] SIPRemoveHeader("SIP/537-00003ec8", "P-Preferred-Identity") in new stack
[2017-03-15 12:27:24.222] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-outgoingInterfaceCommon:15] SIPRemoveHeader("SIP/537-00003ec8", "Privacy") in new stack
[2017-03-15 12:27:24.222] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-outgoingInterfaceCommon:16] Set("SIP/537-00003ec8", "CALLERID(num-pres)=allowed") in new stack
[2017-03-15 12:27:24.222] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-outgoingInterfaceCommon:17] Set("SIP/537-00003ec8", "CALLERID(name-pres)=allowed") in new stack
[2017-03-15 12:27:24.222] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-outgoingInterfaceCommon:18] GotoIf("SIP/537-00003ec8", "0?denied") in new stack
[2017-03-15 12:27:24.222] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-outgoingInterfaceCommon:19] Return("SIP/537-00003ec8", "") in new stack
[2017-03-15 12:27:24.222] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-outgoingInterface-i-ATTPRI:4] GotoIf("SIP/537-00003ec8", "1?privacyDone") in new stack
[2017-03-15 12:27:24.224] {ast} asterisk[17450][pbx_builtins.c:833:pbx_builtin_goto]: Goto (sub-outgoingInterface-i-ATTPRI,s,7)
[2017-03-15 12:27:24.224] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-outgoingInterface-i-ATTPRI:7] NoOp("SIP/537-00003ec8", "") in new stack
[2017-03-15 12:27:24.224] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-outgoingInterface-i-ATTPRI:8] GotoIf("SIP/537-00003ec8", "0?emergency") in new stack
[2017-03-15 12:27:24.224] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-outgoingInterface-i-ATTPRI:9] Dial("SIP/537-00003ec8", " DAHDI/g1/8004326335,,TL(10800000:30000:10000)M(dialSaveCallH istory^SIP/537-00003ec8) ") in new stack
[2017-03-15 12:27:24.224] {ast} asterisk[17450][features.c:959:ast_bridge_timelimit]: Limit Data for this call:
[2017-03-15 12:27:24.224] {ast} asterisk[17450][features.c:960:ast_bridge_timelimit]: timelimit = 10800000 ms (10800.000 s)
[2017-03-15 12:27:24.225] {ast} asterisk[17450][features.c:961:ast_bridge_timelimit]: play_warning = 30000 ms (30.000 s)
[2017-03-15 12:27:24.225] {ast} asterisk[17450][features.c:962:ast_bridge_timelimit]: play_to_caller = yes
[2017-03-15 12:27:24.225] {ast} asterisk[17450][features.c:963:ast_bridge_timelimit]: play_to_callee = no
[2017-03-15 12:27:24.225] {ast} asterisk[17450][features.c:964:ast_bridge_timelimit]: warning_freq = 10000 ms (10.000 s)
[2017-03-15 12:27:24.225] {ast} asterisk[17450][features.c:965:ast_bridge_timelimit]: start_sound =
[2017-03-15 12:27:24.226] {ast} asterisk[17450][features.c:966:ast_bridge_timelimit]: warning_sound = beep
[2017-03-15 12:27:24.226] {ast} asterisk[17450][features.c:967:ast_bridge_timelimit]: end_sound = beeperr
[2017-03-15 12:27:24.226] {ast} asterisk[17450][sig_pri.c:8048:sig_pri_call]: Requested transfer capability: 0x00 - SPEECH
[2017-03-15 12:27:24.226] {ast} asterisk[17450][app_dial.c:2633:dial_exec_full]: Called DAHDI/g1/8004326335
[2017-03-15 12:27:24.236] {ast} asterisk[17450][app_dial.c:1475:wait_for_answer]: DAHDI/i1/8004326335-37c is proceeding passing it to SIP/537-00003ec8
[2017-03-15 12:27:24.424] {ast} asterisk[2368][sig_pri.c:7305:pri_dchannel]: Span 1: Channel 0/1 got hangup request, cause 57
[2017-03-15 12:27:24.424] {ast} asterisk[17450][chan_dahdi.c:6335:dahdi_hangup]: Hungup 'DAHDI/i1/8004326335-37c'
[2017-03-15 12:27:24.425] {ast} asterisk[17450][app_dial.c:1159:wait_for_answer]: Everyone is busy/congested at this time (1:0/0/1)
[2017-03-15 12:27:24.425] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-outgoingInterface-i-ATTPRI:10] NoOp("SIP/537-00003ec8", "DIALSTATUS=CHANUNAVAIL HANGUPCAUSE=57") in new stack
[2017-03-15 12:27:24.425] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-outgoingInterface-i-ATTPRI:11] Goto("SIP/537-00003ec8", "dialEnd") in new stack
[2017-03-15 12:27:24.425] {ast} asterisk[17450][pbx_builtins.c:833:pbx_builtin_goto]: Goto (sub-outgoingInterface-i-ATTPRI,s,14)
[2017-03-15 12:27:24.425] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-outgoingInterface-i-ATTPRI:14] GotoIf("SIP/537-00003ec8", "0?hangup") in new stack
[2017-03-15 12:27:24.425] {ast} asterisk: Failed to dial using interface ATTPRI.") in new stack
[2017-03-15 12:27:24.426] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-outgoingInterface-i-ATTPRI:16] Return("SIP/537-00003ec8", "") in new stack
[2017-03-15 12:27:24.426] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [448@sub-outgoingRoute:17] Return("SIP/537-00003ec8", "") in new stack
[2017-03-15 12:27:24.426] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [98004326335@sip-locals:4] Gosub("SIP/537-00003ec8", "sub-outgoingRouteRetry,s,1") in new stack
[2017-03-15 12:27:24.426] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-outgoingRouteRetry:1] GotoIf("SIP/537-00003ec8", "1?noRetry") in new stack
[2017-03-15 12:27:24.426] {ast} asterisk[17450][pbx_builtins.c:833:pbx_builtin_goto]: Goto (sub-outgoingRouteRetry,s,6)
[2017-03-15 12:27:24.427] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-outgoingRouteRetry:6] Return("SIP/537-00003ec8", "0") in new stack
[2017-03-15 12:27:24.427] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [98004326335@sip-locals:5] GotoIf("SIP/537-00003ec8", "0?1") in new stack
[2017-03-15 12:27:24.427] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [98004326335@sip-locals:6] Gosub("SIP/537-00003ec8", "helper,hangupTones,1(congestion)") in new stack
[2017-03-15 12:27:24.427] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [hangupTones@helper:1] GotoIf("SIP/537-00003ec8", "1?noTones") in new stack
[2017-03-15 12:27:24.427] {ast} asterisk[17450][pbx_builtins.c:833:pbx_builtin_goto]: Goto (helper,hangupTones,4)
[2017-03-15 12:27:24.427] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [hangupTones@helper:4] Goto("SIP/537-00003ec8", "helper,congestion,1") in new stack
[2017-03-15 12:27:24.427] {ast} asterisk[17450][pbx_builtins.c:833:pbx_builtin_goto]: Goto (helper,congestion,1)
[2017-03-15 12:27:24.427] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [congestion@helper:1] Hangup("SIP/537-00003ec8", "42") in new stack
[2017-03-15 12:27:24.427] {ast} asterisk[17450][pbx.c:4297:__ast_pbx_run]: Spawn extension (helper, congestion, 1) exited non-zero on 'SIP/537-00003ec8'



Are the lines:

[2017-03-15 12:27:24.425] {ast} asterisk[17450][app_dial.c:1159:wait_for_answer]: Everyone is busy/congested at this time (1:0/0/1)
[2017-03-15 12:27:24.425] {ast} asterisk[17450][pbx.c:2832:pbx_extension_helper]: Executing [s@sub-outgoingInterface-i-ATTPRI:10] NoOp("SIP/537-00003ec8", "DIALSTATUS=CHANUNAVAIL HANGUPCAUSE=57") in new stack


Showing the cause of the problem? The lines are not congested. He can dial out to any regular number that is not tollfree.

Thanks,

ft.
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