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eto-eto

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hi can anyone point me towards a walk through of how to reinstall sophos on the kerio control?


thanks


[15/Feb/2017 05:22:02] Antivirus Server error:(PID: 27354) Cannot find any working Sophos database, please reinstall the product
[15/Feb/2017 05:22:02] (24) AvPlugin failed to initialize: Cannot find any working Sophos database, please reinstall the product
[15/Feb/2017 05:22:02] Starting of Sophos plugin has failed, next try is planned after 300 seconds.
[15/Feb/2017 05:26:34] (335544336) Unable to process StatImage, Firebird DB error message follows:
[15/Feb/2017 05:26:34] (335544336) Firebird DB: *** IBPP::SQLException ***
[15/Feb/2017 05:26:34] (335544336) Firebird DB: Context: Statement::Fetch
[15/Feb/2017 05:26:34] (335544336) Firebird DB: Message: isc_dsql_fetch failed.
[15/Feb/2017 05:26:34] (335544336) Firebird DB:
[15/Feb/2017 05:26:34] (335544336) Firebird DB: SQL Message : -913
[15/Feb/2017 05:26:34] (335544336) Firebird DB: deadlock
[15/Feb/2017 05:26:34] (335544336) Firebird DB:
[15/Feb/2017 05:26:34] (335544336) Firebird DB: Engine Code : 335544336
[15/Feb/2017 05:26:34] (335544336) Firebird DB: Engine Message :
[15/Feb/2017 05:26:34] (335544336) Firebird DB: deadlock
[15/Feb/2017 05:26:34] (335544336) Firebird DB:
[15/Feb/2017 05:27:04] Antivirus Server error:(PID: 27676) Cannot find any working Sophos database, please reinstall the product
[15/Feb/2017 05:27:04] (24) AvPlugin failed to initialize: Cannot find any working Sophos database, please reinstall the product
[15/Feb/2017 05:27:04] Starting of Sophos plugin has failed, next try is planned after 300 seconds.
[15/Feb/2017 05:32:07] Antivirus Server error:(PID: 27990) Cannot find any working Sophos database, please reinstall the product
[15/Feb/2017 05:32:07] (24) AvPlugin failed to initialize: Cannot find any working Sophos database, please reinstall the product
[15/Feb/2017 05:32:07] Starting of Sophos plugin has failed, next try is planned after 300 seconds.
[15/Feb/2017 05:37:09] Antivirus Server error:(PID: 28304) Cannot find any working Sophos database, please reinstall the product
[15/Feb/2017 05:37:09] (24) AvPlugin failed to initialize: Cannot find any working Sophos database, please reinstall the product
[15/Feb/2017 05:37:09] Starting of Sophos plugin has failed, next try is planned after 300 seconds.
[15/Feb/2017 05:42:12] Antivirus Server error:(PID: 28626) Cannot find any working Sophos database, please reinstall the product
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eto-eto

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nobody has any suggestions?
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Petr Dobry (Kerio)

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Backup and export Control configuration and reinstall Kerio Control.

Petr Dobry
Product Development Manager | Kerio

Stay Connected Anytime, Anywhere. Discover Kerio Cloud!
Looking for help ? - http://kb.kerio.com
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valshare

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Hi,

try to delete the content from folder /var/winroute/sophos before you reinstall.

Valle

[Updated on: Fri, 24 February 2017 07:35]

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