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MarioPlanatec

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Good day, I have a problem with the synchronizer of kerio or outlook, when I synchronize the account of kerio with outllok it synchronizes well the mail but when two days pass the inbox disappears and I only have the new mails, the old mails do not me It shows them but if they continue in the server. I think it's an outlook problem but I have no idea where it might be.
I have changed the operating system and outlook version and it still happens the same
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