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Home » Kerio User Forums » Kerio Connect » Kerio Connect Sync not working after 9.2.2 upgrade (Kerio connect upgrade to 9.2.2 breaks Kerio connect Sync for Android)
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mrn-mrc

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Hi All,

Is anyone able to confirm that Kerio Connect Sync for Android works with Kerio connect 9.2.2

Pretty much all of my users have iPhones but I do have one with Android. I upgraded to the latest Connect server version on Thursday and now my Android user can not connect any more.

He gets an error and it displays this in the log:

20170327T101047Z I org.dmfs.caldav.autheticator.AuthenticatorActivity
calendar discovery log:
20170327T101048Z V org.dmfs.dav.Dav get principal /.well-known/caldav
20170327T101048Z I org.dmfs.caldav.autheticator.AuthenticatorActivity
can't find calendars
java.lang.NullPointerException: Attempt to invoke interface method
'java.lang.String org.apache.http.Header.getValue()' on a null object
reference
at org.dmfs.dav.r.a(Unknown Source)
at org.dmfs.dav.r.b(Unknown Source)
at org.dmfs.dav.b.a(Unknown Source)
at org.dmfs.dav.b.b(Unknown Source)
at org.dmfs.android.anydav.s.run(Unknown Source)



App: com.kerio.connect.sync
App version: 2.2.1
OS version: 24
OS Info: motorola/cedric/cedric:7.0/NPP25.137-15/13:user/release-keys
Manufacturer: motorola
Date: Mon Mar 27 11:10:49 GMT+01:00 2017


Can anyone help with this?

Many thanks

Marc
  •  
Bweerstand

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I had several problems to with 9.2.2, my solution was to go back to 9.2.1.
After that ad least everything is working again and my customers stop complaining.

grts

bart
  •  
Pavel Dobry (Kerio)

Messages: 5245
Karma: 251
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Thank you for reporting this issue. We will look at it.
  •  
mrn-mrc

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Thank you Pavel.

Do you recommend going back to version 9.2.0 as that was previous version I was running?

Or is a quick fix likely to be released?
  •  
Pavel Dobry (Kerio)

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This issue is addressed on latest build: http://www.kerio.com/support/kerio-connect. Please upgrade your server.
  •  
TEFICO

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I've upgraded server to 9.2.3 and download last Sync version in my Android.

The issue is still there:

20170505T125243Z I org.dmfs.caldav.autheticator.AuthenticatorActivity calendar discovery log:
20170505T125244Z V org.dmfs.dav.Dav get principal /.well-known/caldav
20170505T125244Z I org.dmfs.caldav.autheticator.AuthenticatorActivity can't find calendars
java.lang.NullPointerException: Attempt to invoke interface method 'java.lang.String org.apache.http.Header.getValue()' on a null object reference
at org.dmfs.dav.r.a(Unknown Source)
at org.dmfs.dav.r.b(Unknown Source)
at org.dmfs.dav.b.a(Unknown Source)
at org.dmfs.dav.b.b(Unknown Source)
at org.dmfs.android.anydav.s.run(Unknown Source)



App: com.kerio.connect.sync
App version: 2.2.1
OS version: 23
OS Info: lge/g3_global_com/g3:6.0/MRA58K/162291543a76c:user/release-k eys
Manufacturer: LGE
Date: Fri May 05 14:52:46 GMT+02:00 2017

[Updated on: Fri, 05 May 2017 14:59]

  •  
ngwc

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At the moment i'm on 9.1.1 and since a few days, our mobiles are having synchronisation errors for the Calendar also.
When an calendar item is created in Outlook, all is synced well (it pops up in the mobile).
When an calendar item is created on a phone, nothing is synced back to the kerio server.
Deleting an calendar item from a phone, does work. It removes the item from Outlook as well. But altering an item on a phone, doesn't give any update to Outlook (adding information or altering subject).

This happens with WP8.1, W10M and iOS phones.

Any thoughts on this? We have a lot of users with unsynchronized calendars at the moment.
  •  
ngwc

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I think I found out the problem.
Kerio is still syncing with activesync protocol 14.1 (showing in Kerio backend looking at details for the mobile settings).
Microsoft is already in protocol 16

Kerio should update their activesync protocol, since version 16 was released a pretty long time ago.

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