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Jambo

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Upgraded to Kerio Connect 9.2.2 and now we have big troubles with our pay slip which we send as PDF File.

We send the password protected pay slip as pdf file over Kerio Mailserver to our employees private mailadress. Bitdefender say he can´t scan this mail so it put the whole mail as attachment and then he send it further. Why this Bullshit? Most of our employees use a webmail like gmx gmail ect. so the get a mail with the bitdefender text and an attachment. They only can download this attachment but it has no file ending so they don´t know what to do whith this. If they rename the file to *.eml they can open it with the local Mailprogram and open the PDF inside. This can´t be the way!
And the only option I found in Bitdefender is this attachment bullshit oder to reject the mail.

For now I have to deactivate Bitdefender. Great Solution!
HELP!

[Updated on: Thu, 30 March 2017 08:45]

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bruggles

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We are having the SAME issue with any outbound attachment that is password protected and or encrypted. How do we fix this?
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Jambo

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Can confirm, every password or encrypted attachment.
This is a serious problem for us, need a fix!
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James24

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Same here.
We are not able to send password-protected 7zip files.

Any comments from Kerio?
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bruggles

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Thanks Pavel for your quick response and getting this fixed so quickly!!!

Most other Software Vendors take years and sometimes never fix anything Wink

Have a Great Day! Smile
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j.a.duke

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Pavel Dobry (Kerio) wrote on Thu, 30 March 2017 06:37
Please upgrade to the latest build: http://www.kerio.com/support/kerio-connect


Um, Pavel, I didn't see anything in the release notes for 9.2.2p1 about this issue.

Are there more fixes in p1 than what's listed in the notes?

Regardless, thanks to you and the team for getting the various issues addressed quickly.

Thanks.

Cheers,
Jon

[Updated on: Thu, 30 March 2017 15:18]

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Jambo

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Installed 9.2.2-2831-p1 now and first tests looks good Smile
On gmail.com and a1.net in their webmail the attachment are now available.
Thx for fast solution!

[Updated on: Thu, 30 March 2017 16:18]

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James24

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Fabbrica

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Hi
i installed the version 9.2.2 patch 1 (2831) but the zip attachments with passwords are removed


Subject: [WARNING - ENCRYPTED ATTACHMENT NOT VIRUS SCANNED]

Kerio Control was unable to email scanner Check the following files
(I.e corrupted / encrypted zip archive):
Name: File with password.zip
Content type: application / zip
The file was removed.

Help me! Sad
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Lukas Petrlik (Kerio)

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Fabbrica wrote on Wed, 12 April 2017 18:24
Kerio Control was unable to email scanner Check the following files
This was done by Kerio Control (the firewall), not Kerio Connect (the mail server).
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Fabbrica

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Hi Lukas Petrlik
I was wrong, thanks for the reply
I have now solved!Smile
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