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I have a user who is complaining about attachments disappearing. She has dozens of folders with all mail she wants to keep. The ones in question are from 2013. In Outlook, it shows there is an attachment. When she opens the email, the attachment icon disappears and there in no attachment to open. I had her check via the web client and she doesn't see the attachments there either. It's like they were deleted, but how? We don't have any limits set for mail retention other than deleted items.
Any ideas before I tell her that her attachments were mysteriously deleted, never to return?
We are on the latest version of KC 9.22 patch 1.

Thanks for the help.

I'd love if there were an easy way to search for emails and attachments on the KC server. That would help me figure out if they are really there or just plain gone.
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