Home » Kerio User Forums » Kerio Connect » No antivirus updates since 3 days

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I am running Kerio Connect Virtual Appliance version 9.2.2 patch 1. In the past I got 5 or 6 updates of the Bitdefender Antivirus definitions a day. But since Wednesday, the 29th there are no more antivirus updates. So the version of my virus database is 8410843.
Is this really the latest version? Or is anything wrong with my setup?
Thanks for help.
Best Regards,
Pavel Dobry (Kerio)

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Latest version should be now 8509676. I recommend enabling debug messages for Antivirus update to see what's going on.

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I have same problem and in logs, i have
[16/Apr/2017 12:28:26][32024] {avir} (PID: 32023) Bitdefender_plugin: Fetching file Plugins/emalware.i74

non stop with several emalware.xxx

If a launch an new check, i have
[16/Apr/2017 12:28:24][31550] {avir} Update check skipped because there is already another update in progress.

The reference was already 8410843


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Thanks for all the replies.

I enabled debugging antivirus messages before. The debug messages told me that Kerio Connect was using the latest virus database.

In the security log I now see an update of the virus database to version 8509676 this morning at 08:42:11. I didn't change anything on my configuration.

But I still wonder if everything is working fine. Because this antivirus update was the last one for more than six hours now. Before, I got updates almost every hour, the longest time I had seen at that time was three hours.
So here is the debug output:
[16/Apr/2017 14:55:36][28236] {avir} (PID: 28235) Bitdefender_plugin: Threat definitions files are updated from bdupdate-cdn.kerio.com into local directory /opt/kerio/mailserver/bitdefender/409.update.
[16/Apr/2017 14:55:36][28236] {avir} (PID: 28235) Bitdefender_plugin: Checking for updates...
[16/Apr/2017 14:55:36][28236] {avir} progress event: U 1
[16/Apr/2017 14:55:38][28236] {avir} (PID: 28235) Bitdefender_plugin: No updates.
[16/Apr/2017 14:55:38][28236] {avir} (PID: 28235) Bitdefender_plugin: No new updates available.
[16/Apr/2017 14:55:39][28236] {avir} (PID: 28235) Bitdefender_plugin: Removed directory /opt/kerio/mailserver/bitdefender/409.update.
[16/Apr/2017 14:55:39][28236] {avir} (PID: 28235) Bitdefender_plugin: Plugin state changed from Updating to Closed.
[16/Apr/2017 14:55:39][28236] {avir} (PID: 28235) Bitdefender_plugin: Updating ended.
[16/Apr/2017 14:55:39][28234] {avir} progress event: E

Thanks for your help.

[Updated on: Sun, 16 April 2017 15:02]

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