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areichmann

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[18/Apr/2017 09:52:58] Kerio Anti-spam failed to get license information with result 0xc0000010 (BDANTISPAM_ERROR_CLOUD_NO_RESPONSE). Initialization failed.

Since a few hours on all Server. Different OS, different Internet Access.

*nimbus.bitdefender.net not blocked ... getting no response from nimbus.bitdefender.net ... sometimes HTTP ERROR 503
  •  
bsc-computer

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since today morning same problem

[18/Apr/2017 09:45:30] Kerio Anti-spam check of message file /mnt/keriostore/queue/33/58f5c3f8-000013f4.eml failed with error code 0x00000019
[18/Apr/2017 09:45:39] Kerio Anti-spam failed to get license information with result 0xc0000010 (BDANTISPAM_ERROR_CLOUD_NO_RESPONSE). Initialization failed.
[18/Apr/2017 09:45:39] Kerio Anti-spam failed to get license information with result 0xc0000010 (BDANTISPAM_ERROR_CLOUD_NO_RESPONSE). Initialization failed.
[18/Apr/2017 09:45:43] Kerio Anti-spam failed to get license information with result 0xc0000010 (BDANTISPAM_ERROR_CLOUD_NO_RESPONSE). Initialization failed.
[18/Apr/2017 09:45:44] Kerio Anti-spam failed to get license information with result 0xc0000010 (BDANTISPAM_ERROR_CLOUD_NO_RESPONSE). Initialization failed.
[18/Apr/2017 09:45:47] Kerio Anti-spam failed to get license information with result 0xc0000010 (BDANTISPAM_ERROR_CLOUD_NO_RESPONSE). Initialization failed.
[18/Apr/2017 09:45:48] Kerio Anti-spam failed to get license information with result 0xc0000010 (BDANTISPAM_ERROR_CLOUD_NO_RESPONSE). Initialization failed.
[18/Apr/2017 09:45:54] Kerio Anti-spam failed to get license information with result 0xc0000010 (BDANTISPAM_ERROR_CLOUD_NO_RESPONSE). Initialization failed.
[18/Apr/2017 09:45:55] Kerio Anti-spam failed to get license information with result 0xc0000010 (BDANTISPAM_ERROR_CLOUD_NO_RESPONSE). Initialization failed.
[18/Apr/2017 09:45:59] Kerio Anti-spam failed to get license information with result 0xc0000010 (BDANTISPAM_ERROR_CLOUD_NO_RESPONSE). Initialization failed.
[18/Apr/2017 09:46:01] Kerio Anti-spam failed to get license information with result 0xc0000010 (BDANTISPAM_ERROR_CLOUD_NO_RESPONSE). Initialization failed.
[18/Apr/2017 09:46:01] Kerio Anti-spam check of message file /mnt/keriostore/queue/13/58f5c40b-000013f6.eml failed with error code 0x00000019
[18/Apr/2017 09:46:04] Kerio Anti-spam failed to get license information with result 0xc0000010 (BDANTISPAM_ERROR_CLOUD_NO_RESPONSE). Initialization failed.
[18/Apr/2017 09:46:16] Kerio Anti-spam failed to get license information with result 0xc0000010 (BDANTISPAM_ERROR_CLOUD_NO_RESPONSE). Initialization failed.
[18/Apr/2017 09:46:16] Kerio Anti-spam failed to get license information with result 0xc0000010 (BDANTISPAM_ERROR_CLOUD_NO_RESPONSE). Initialization failed.
[18/Apr/2017 09:46:16] Kerio Anti-spam check of message file /mnt/keriostore/queue/27/58f5c41e-000013f7.eml failed with error code 0x00000019
[18/Apr/2017 09:46:30] Kerio Anti-spam failed to get license information with result 0xc0000010 (BDANTISPAM_ERROR_CLOUD_NO_RESPONSE). Initialization failed.
[18/Apr/2017 09:51:35] Kerio Anti-spam failed to get license information with result 0xc0000010 (BDANTISPAM_ERROR_CLOUD_NO_RESPONSE). Initialization failed.
[18/Apr/2017 09:56:36] Kerio Anti-spam failed to get license information with result 0xc0000010 (BDANTISPAM_ERROR_CLOUD_NO_RESPONSE). Initialization failed.
[18/Apr/2017 10:01:37] Kerio Anti-spam failed to get license information with result 0xc0000010 (BDANTISPAM_ERROR_CLOUD_NO_RESPONSE). Initialization failed.
  •  
KCAP

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We got the same errors for the last 3 hours

[18/Apr/2017 11:09:15] Kerio Anti-spam failed to get license information with result 0xc0000010 (BDANTISPAM_ERROR_CLOUD_NO_RESPONSE). Initialization failed.
[18/Apr/2017 11:09:20] Kerio Anti-spam failed to get license information with result 0xc0000010 (BDANTISPAM_ERROR_CLOUD_NO_RESPONSE). Initialization failed.
[18/Apr/2017 11:09:20] Kerio Anti-spam check of message file D:\Mail/queue/03/58f5d794-00000732.eml failed with error code 0x00000019
[18/Apr/2017 11:11:08] Kerio Anti-spam failed to get license information with result 0xc0000010 (BDANTISPAM_ERROR_CLOUD_NO_RESPONSE). Initialization failed.

Teun

Teun
KCAP [NL]
  •  
Pavel Dobry (Kerio)

Messages: 5240
Karma: 251
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Bitdefender has reported this as a temporary issue with a part of cloud infrastructure. It should be fixed now.
  •  
areichmann

Messages: 32
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Works now ... thank you !
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