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Compute Your World

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Customer of ours has Yealink phones with Exetel.com.au

Behind Kerio firewall

Static IP address has been white listed by Exetel

066 DHCP Options is set for TFTP and pointed to the auto provision URL

Traffic Rule allowing all VoIP IP addresses, internet interfaces, service ay, ip version any, action allow, translation Nat Modem.

Still cant get the phones to auto provision. Soon as we connect the phone into the router and make the route handle the PPOE Provisions. So has to be kerio blocking it. What am i missing?

Tech support hasnt been any help yet, apparently escalating it to seniors.


Debug of a couple of things i picked up

[24/May/2017 13:45:04] {pktdrop} packet dropped: Traffic rules (from Exetel, proto:TCP, len:40, 111.73.46.209:21394 -> 115.70.59.197:445, flags:[ SYN ], seq:1385299968 ack:0, win:16384, tcplen:0)
[24/May/2017 13:45:10] {pktdrop} packet dropped: Traffic rules (from Exetel, proto:TCP, len:40, 50.30.37.28:13007 -> 115.70.59.197:8227, flags:[ SYN ], seq:31210 ack:0, win:512, tcplen:0)
[24/May/2017 13:45:14] {pktdrop} packet dropped: 3-way handshake not completed (from Network, proto:TCP, len:41, 192.168.0.4:53630 -> 23.227.38.64:80, flags:[ ACK ], seq:3650559543 ack:3602614170, win:509, tcplen:1)
[24/May/2017 13:45:19] {pktdrop} packet dropped: Traffic rules (from Exetel, proto:TCP, len:52, 195.154.102.221:54231 -> 115.70.59.197:22, flags:[ SYN ], seq:3656693899 ack:0, win:8192, tcplen:0)
[24/May/2017 13:45:20] {pktdrop} packet dropped: 3-way handshake not completed (from Network, proto:TCP, len:41, 192.168.0.4:53494 -> 54.192.135.153:80, flags:[ ACK ], seq:1741312297 ack:4202309855, win:510, tcplen:1)
[24/May/2017 13:45:20] {pktdrop} packet dropped: 3-way handshake not completed (from Network, proto:TCP, len:41, 192.168.0.4:53493 -> 54.192.135.153:80, flags:[ ACK ], seq:3075339505 ack:1419815254, win:513, tcplen:1)
[24/May/2017 13:45:22] {pktdrop} packet dropped: Traffic rules (from Exetel, proto:TCP, len:52, 195.154.102.221:54231 -> 115.70.59.197:22, flags:[ SYN ], seq:3656693899 ack:0, win:8192, tcplen:0)
[24/May/2017 13:45:35] {pktdrop} packet dropped: Traffic rules (from Modem, proto:TCP, len:44, 59.24.135.236:57161 -> 192.168.20.2:3391, flags:[ SYN ], seq:3729326080 ack:0, win:16384, tcplen:0)
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