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Home » Kerio User Forums » Kerio Connect » KC Sophos antivirus Updates offline since 21 hours
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b-tom

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Hi there,

since 21 hours, 47 minutes the Kerio Sophos antivirus update has not been updated and shows recurring messages:

[30/May/2017 23:05:13] AntivirusModule.cpp: Antivirus Server error(0): 200:Temporary error, please try again later
[30/May/2017 23:05:13] AntivirusModule.cpp: Antivirus update failed: 200:Temporary error, please try again later
[31/May/2017 00:05:14] AntivirusModule.cpp: Antivirus Server error(0): 200:Temporary error, please try again later

Is this a known outage?

[Updated on: Wed, 31 May 2017 17:58]

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ComputerBudda

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I have the same issue.
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b-tom

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also trying to execute Sophos updater manually fails with: the update failed
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RPC_Admin

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It is also a problem here.
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anno

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Gaby

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I have the same problem. Is there anybody out there??? Kerio???
  •  
Heather P

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Hi all,
Just confirming that our support team is aware of the issue.


Heather Paunet
VP, Product

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ComputerBudda

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Thanks, mine is now fixed.
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Heather P

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Thanks for confirming Ken.

Heather Paunet
VP, Product

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b-tom

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@Heather P (Kerio): Yes, Sophos updates are up-to-date again. Thank you.
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rhunter

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My server hasn't gotten Sophos updates in over 3 days. I'm not getting connection errors like last time, no updates are available. Anyone else having a problem?
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rhunter

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Broken again it appears. No updates in the last 2 days.
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