Home » Kerio User Forums » Kerio Connect » Kerio Connect 9.2.3 (2929) (Kerio Connect 9.2.3 Version Bugs)

Messages: 4
Karma: 0
Send a private message to this user
I recently update my mail server as a Kerio Connect 9.2.3.
Before its running sophos but after update its become a bitdefender. So i cant update bitdefender antivirus. Its trying update but its failing. With out updating we cant send the email. So i disable the virus guard.

Please give me the solution for that.

i already try below option also, buts still i having same problem.
<list name="AntivirOptions">
    <variable name="Plugin">avir_bitdefender</variable>
    <variable name="Name">UpdateIOTimeout</variable>
    <variable name="Value">120</variable>

This is error log of bitdefender update

[06/Jun/2017 20:51:16][4408] {avir} progress event: D 100
[06/Jun/2017 20:51:16][4408] {avir} (PID: 3888) Bitdefender_plugin: Going to install 919 files (203810934 bytes)
[06/Jun/2017 20:51:16][4408] {avir} (PID: 3888) Bitdefender_plugin: Updates were successfully installed.
[06/Jun/2017 20:51:19][4408] {avir} (PID: 3888) Bitdefender_plugin: Failed to rename from C:\Program Files\Kerio\MailServer\bitdefender\1.update to C:\Program Files\Kerio\MailServer\bitdefender\1. Error: 5.
[06/Jun/2017 20:51:19][4408] {avir} (PID: 3888) Bitdefender_plugin: Removed directory C:\Program Files\Kerio\MailServer\bitdefender\1.update.
[06/Jun/2017 20:51:19][4408] {avir} (PID: 3888) Bitdefender_plugin: Plugin state changed from Updating to Closed.
[06/Jun/2017 20:51:19][4408] {avir} (PID: 3888) Bitdefender_plugin: Updating ended.
[06/Jun/2017 20:51:19][2956] {avir} progress event: M Antivirus update failed: 
[06/Jun/2017 20:51:19][2956] {avir} progress event: F
[06/Jun/2017 20:51:19][2956] {avir} Initial update attempt 3 failed (OtherError).

[Updated on: Wed, 07 June 2017 06:02]

Previous Topic: Outlook Calendar not showing new events
Next Topic: Upgrade to 9.2.2. - Drag&Drop attachments from Client not work
Goto Forum:

Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Thu Dec 13 04:57:31 CET 2018

Total time taken to generate the page: 0.81281 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.