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kasundigital

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I recently update my mail server as a Kerio Connect 9.2.3.
Before its running sophos but after update its become a bitdefender. So i cant update bitdefender antivirus. Its trying update but its failing. With out updating we cant send the email. So i disable the virus guard.

Please give me the solution for that.

i already try below option also, buts still i having same problem.
<list name="AntivirOptions">
  <listitem>
    <variable name="Plugin">avir_bitdefender</variable>
    <variable name="Name">UpdateIOTimeout</variable>
    <variable name="Value">120</variable>
  </listitem>
</list>


This is error log of bitdefender update

[06/Jun/2017 20:51:16][4408] {avir} progress event: D 100
[06/Jun/2017 20:51:16][4408] {avir} (PID: 3888) Bitdefender_plugin: Going to install 919 files (203810934 bytes)
[06/Jun/2017 20:51:16][4408] {avir} (PID: 3888) Bitdefender_plugin: Updates were successfully installed.
[06/Jun/2017 20:51:19][4408] {avir} (PID: 3888) Bitdefender_plugin: Failed to rename from C:\Program Files\Kerio\MailServer\bitdefender\1.update to C:\Program Files\Kerio\MailServer\bitdefender\1. Error: 5.
[06/Jun/2017 20:51:19][4408] {avir} (PID: 3888) Bitdefender_plugin: Removed directory C:\Program Files\Kerio\MailServer\bitdefender\1.update.
[06/Jun/2017 20:51:19][4408] {avir} (PID: 3888) Bitdefender_plugin: Plugin state changed from Updating to Closed.
[06/Jun/2017 20:51:19][4408] {avir} (PID: 3888) Bitdefender_plugin: Updating ended.
[06/Jun/2017 20:51:19][2956] {avir} progress event: M Antivirus update failed: 
[06/Jun/2017 20:51:19][2956] {avir} progress event: F
[06/Jun/2017 20:51:19][2956] {avir} Initial update attempt 3 failed (OtherError).

[Updated on: Wed, 07 June 2017 06:02]

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