Home » Kerio User Forums » Kerio Control » MAC Addresses not Associating with users

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Hi Kerio,

Im having a problem with MAC Addresses and Users.

I have approx 22 user on my system, all with Various iPad/iPhone, laptops etc. They are all set up as individual users with MAC address, Quota, e-mails addresses etc however some of them (most of them) arent Associating with the User therefore they are using alot more of our limited data allowances that Id like.

II have tried the 'Users to be Authenticated' Option but this isnt appropriate in this scenario.

Why arent the MAC addresses associating? And what can i do to make them associate?

Thanks Guys

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