Home » Kerio User Forums » Kerio Connect » Cannot open your default e-mail folders. MAPI was unable to load the information service KOFMSP.DLL.
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KCAP

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We get en eroor on all pc`s after windows update; Cannot open your default e-mail folders. MAPI was unable to load the information service KOFMSP.DLL.

reinstalling Koff doesn`t help, we need te recreate all the outlook profiles.

does anyone know a solution for this?

Teun
KCAP [NL]
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Pietzarka

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We have the same problem with now 4 different Windows computers
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KCAP

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Hi,

looks like it is triggerd with a windows (office 2013) update, after reboot this error occurs

Teun
KCAP [NL]
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nicolas8

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If you are not open your default e-mail folder then you can reach the right process with the help of many ways but depends on yours. It is the internet connection or synchronization error but no hassle complete solution visit here: www.gaintools.com/blog/cannot-open-default-email-folders/
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rigo

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Been there, sometimes uninstalling Office and then creating a new Windows user does the trick... but also been forced to downgrade Office to 2007 and just use IMAP--juck
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