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brauner

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Hello,

What happen to support?

My clients pays for subscription and should get support.

Since Kerio has been acquired by GFI, there is no support.

There was a form to fill, I did that and never got any response.

Am I the only one?

-Roei
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bm

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No, you are not. I will ask again our dealer in .cz for maintenance refund, because GFI services does not works and makes no sense for us. We still use 8 months old firewall version (?!) because newest one has a bugs and there are no updates, no patches, no support. Nothing. After latest GFI webinar (no road map, just a bunch of marketing crap) i have no trust in these products.

[Updated on: Mon, 26 June 2017 10:06]

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brauner

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Funny things happen to Kerio,

I just got a reminder email to renew a license, that I already renew a week ago...
I got a warning that:

"If you do not renew today you may experience disruption to many of your email services including remote access to your emails with ActiveSync and your Antivirus protection"

-Roei
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brauner

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and even more funny - I just got another reminder to renew a subscription, I already renew
Previous Topic: Sending mail to IDN domains using Kerio Connect Client...
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Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

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