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Home » Kerio User Forums » Kerio Connect » static.parastorage.com reported as phishing (false positive for static.parastorage.com)
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benjaminbwix

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Hey guys,

My name is Benjamin Bavel, and I am a senior technical support engineer at Wix. We received a complaint that Kerio Control has reported static.parastorage.com as a phishing domain. We would like to know what needs to be done on our end to get a review done. We'd appreciate it if you could respond and let us know.

Sincerely,

Benjamin

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Brian (GFI/Kerio)

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You can perform a lookup and report changes to the categorization from here https://zvelo.com/zvelolive/

Brian Carmichael
Instructional Content Architect
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carl at wix

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Hi,

We have performed the requested lookup and categorization.

We ask that you please handle this with urgency as this affects all users sites on the Wix platform. If there is a specific site/report of phishing please inform us now so that we can take immediate action.

Thanks in advance for your help.
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benjaminbwix

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Hi,

As my colleague, Carl had mentioned, we are still urgently awaiting an update on the matter from your end. We are still seeing a malicious listing for static.parastorage.com. Can you urgently advise us what needs to be done on our end to resolve the matter?

Benjamin Bavel
Wix.com
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Brian (GFI/Kerio)

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This article describes how to whitelist a URL http://manuals.gfi.com/en/kerio/control/content/content-filt ering/using-kerio-control-web-filter-1338.html

However the master database is a cloud managed system controlled by Zvelo. The link I have previously sent should be your starting point.

Brian Carmichael
Instructional Content Architect
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benjaminbwix

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Thanks for the reply, but this is not sufficient. We need the ranking changed. We also need to understand why it was flagged in the first place.
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Brian (GFI/Kerio)

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The categorization is managed by Zvelo. Kerio Control performs an online lookup against their online database. If you need to change the association of a URL, you need to use this tool https://zvelo.com/zvelolive/
Otherwise you can try to contact them about the urgency of your issue.
https://zvelo.com/zvelo-products/zvelodb/

Brian Carmichael
Instructional Content Architect
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