Home » Kerio User Forums » Kerio Connect » Kerio Connect vCard does not escape the semicolon in phone numbers (Phone numbers are broken if they contain a "wait")
Will Mayall

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I could not get the bug reporting page to work and am reporting this issue here.

A semicolon in a phone number represents "wait" and is a valid character. Kerio Connect stores contacts as vCards on the server. To include a semicolon in a vCard field, the semicolon must be escaped using the backslash, for example "(234) 576-8901\;98" and not "(234) 576-8901;98".

Kerio Connect appears to not escape the semicolon. This works OK with some clients but not the iPhone.

To reproduce:

1. Use Kerio Connect Webmail to create a new contact.
2. Add a phone number with a semicolon, for example: 234-567-8901;45
3. Save the contact.
4. File the new contact file on the server.

Note that the line will look similar to this:


It should look like:


Open the contact on the iPhone and note that the telephone number is split into two numbers.


Will Mayall

[Updated on: Mon, 17 July 2017 16:40]

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