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Home » Kerio User Forums » Kerio Operator » Still issues with 2.5.5 patch 2 (Still issues with 2.5.5 patch 2)
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Rob F

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Trying to update from 2.5.4 still fails with 'update not successfully completed' plus 2.5.4 Update checker does not find 2.5.5 patch 2 - only 2.5.5 patch 1. Have to manually download patch 2 update and install.

Then, once updated to 2.5.5 patch 2 -

1) Warning log - constantly appearing 'PHP Warning: stat(): stat failed for /.dockerenv in /opt/kerio/operator/www/lib/managers/Server.inc on line 180'

2) Update checker constantly fails - cannot check for updates

3) Directory Service - constant email notifications saying the Directory Service is unavailable then a couple of minutes later another email saying that it is back online. We use Apple Open Directory and that has been running fine with Kerio Operator for years. Once you get the email saying it's unavailable you can then go to the 'Integration/Directory Service' tab and press 'Test Connection' and nothing will happen. Then once you receive the email notification saying back online, the 'Test Connection' works again. We have several instances of Kerio Operator and this happens to all of them - so not having any trouble in the past and this happening across several installations makes me believe this issue is a result of the 2.5.5 patch 2 update. The logs show nothing - just a warning saying 'LDAP: Failed to get LDAP data for user xxxx'

None of these issues happened with 2.5.4 - and to be honest these two 2.5.5 patches are poor releases. Version 2.5.5 should have never been released until more testing had been done - as I have never had such a poor release from Kerio. Even the release notes don't show the fixes for patch 1 or patch 2. How can we roll back to 2.5.4? The constant email notifications is driving me crazy with no way of turning them off except disabling SMTP completely - which is not an option.
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areichmann

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Did some testing ... same here ... very poor release. Better to stay with 2.5.4

Also complete hang of phone subsystem ..had to restart several times. After rollback to 2.5.4 everything works again.

[Updated on: Fri, 28 July 2017 13:18]

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Rob F

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Just an update - I have turned on debugging for the Directory Service issue - but not much info when it fails I'm afraid...

[02/Aug/2017 09:15:08] {ldap} ldapSync[13415]: ServerMonitor started monitorThread().
[02/Aug/2017 09:15:48] {ldap} ldapSync[13415]: LDAP Connection failed Err. code: -1, message: "Can't contact LDAP server", LDAP srv. message: "(NULL)", ThreadID: 13415
[02/Aug/2017 09:15:48] {ldap} ldapSync[13415]: KtsLdapClient(0xbfad49ec) - not connected to ldap
Last message repeated 3 times
[02/Aug/2017 09:15:48] {ldap} ldapSync[13415]: KtsLdapClient(0xbfad49ec) - not connected to ldap
Last message repeated 3 times
[02/Aug/2017 09:15:48] {ldap} ldapSync[13415]: KtsLdapClient(0xbfad49ec) - not connected to ldap
Last message repeated 6 times
[02/Aug/2017 09:15:48] {ldap} ldapSync[13415]: Connections to LDAP servers were forbidden. Subsequent LDAP operations will fail.
[02/Aug/2017 09:15:48] {ldap} ldapSync[13415]: KtsLdapClient(0xbfad49ec) - destroy
[02/Aug/2017 09:15:48] {ldap} ldapSync[13415]: ServerMonitor stopped monitorThread().

[Updated on: Wed, 02 August 2017 01:49]

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Rob F

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No update on these issues?
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Brian (GFI/Kerio)

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The update checker issue is resolved.
The PHP error message does not have any consequence and can be disregarded. We will suppress it in future releases.
Regarding the issue with the directory service, please open a support ticket.

Brian Carmichael
Instructional Content Architect
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Rob F

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Thanks Brian - have lodged a ticket - case no GFI-170829-503648

[Updated on: Tue, 29 August 2017 02:19]

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