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graeme

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On 2-3 times someone real has emailed me and under Mail it shows.

[22/Aug/2017 10:22:16] Recv: Queue-ID: <*************@-<*************@, Service: SMTP, From: <*************@<*************@.com>, To: <<*************@@<*************@.co.uk>, Size: 398213, Sender-Host: mail-<*************@.<*************@.protection.<*************@.com, SSL: yes, Subject: Fw: *********** - ***********, Msg-Id: <*******<_at_>*****.****.***.****.COM>
[22/Aug/2017 10:22:19] Sent: Queue-ID: 599bf7c8-<*************@, Recipient: <<*************@@<*************@.co.uk>, Result: delivered, Status: 2.1.5 , Remote-Host: 127.0.0.1, Msg-Id: <<*************@@<*************@.<*************<_at_>.PROD.OUTLOOK.COM >

2.1.5 I think means a auto rule to move to folder yet it doesnt appear anywhere.

Putting a rule to accept emails from x address does not work.

Just an email with a PDF.

Ideas please?
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freakinvibe

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Which version of Kerio Connect is this? I saw 2.1.5 on older versions when a message was automatically moved to the Spam folder. But I haven't seen this on newer versions. Even when a message gets moved nowadays, it gets a 2.0.0 on our system.

Also, it might help to enable "SMTP Server" and "SMTP Client" in the Debug log.

Dexion AG - The Blackberry Specialists in Switzerland
https://dexionag.ch
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graeme

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9.2.4. I cannot see where to turn on extra logs in this version. How do you do that please?

Thank you
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freakinvibe

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Right-click in the Debug log and select "Messages..."

Dexion AG - The Blackberry Specialists in Switzerland
https://dexionag.ch
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graeme

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I have turned on various logging items and turned off all antispam related items. Still
[22/Aug/2017 14:45:46][15841] {sieve} Performing action DISCARD
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freakinvibe

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There seems to be rule on the recipient's mailbox that discards the message.

Dexion AG - The Blackberry Specialists in Switzerland
https://dexionag.ch
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graeme

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Wow, thank you. I removed 4/5 rules and it works though I dont get the rules. They were subject line ones anyway and didnt catch wording.

Appreciated.
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