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Home » Kerio User Forums » Kerio Control » Anti virus update fails (Kerio Antivirus: Update failed)
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feite

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Kerio dashboard shows antivirus update is failing. Enabled logging of AV plugin in debug. Rerun update.

Debuglog shows: AV update failed: Unable to fetch updates: HttpError404 (-2112).
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areichmann

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Same here ... again Updates fail ... what is happening to get AV Updates reliable again ? ?

[29/Aug/2017 17:16:27] Antivirus Server error:(PID: 8203) Unable to fetch updates: HttpError404 (-2112)
[29/Aug/2017 17:16:28] Unable to perform Kerio Antivirus update. Error: Unable to fetch updates: HttpError404 (-2112)

[Updated on: Tue, 29 August 2017 19:20]

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Carly (GFI)

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We had a disruption with our CDN account that affected our antivirus updates yesterday for a short period. The updates should be working properly now. We apologize for the disruption and will be putting a process in place to prevent this issue in the future.
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