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Home » Kerio User Forums » Kerio Connect » Links to web sites not working consistently (Kerio Connect Client and Outlook Connector not getting to sites in links)
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kingswaygroup

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We have had several emails come in from substantial companies including Costco where the links in the emails which should take us to a web site will display some type of an error message as follows:

<body>We're sorry, but there appears to be a problem with the page you're requesting.</body>

or nothing at all.

Most of these pages have View as Web link and the links are all valid. Here is a sample of what we are seeing. The first link works and is from the web page, the second is what Kerio is trying to present

http://click.online.costco.com/t?r=2&c=116851&l=126& amp;ctl=4F8133:FE108148B682F27BFFF27931E5246D7E4BAD797B5EF9B CDE&

http://click.online.costco.com/t?r=2&amp ;amp;c=116851&amp;amp;l=126&amp;amp;ctl=4F8133:FE108 148B682F27BFFF27931E5246D7E4BAD797B5EF9BCDE&amp;amp;

Any idea as to what might be adding all those amp tokens.

Thank you

David Green
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Brian (GFI/Kerio)

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This is confirmed in a different thread http://forums.kerio.com/mn/msg/32737/
A fix will be available soon.

Brian Carmichael
Instructional Content Architect
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kingswaygroup

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Thank you for responding and confirming that what we see is a bug in the product however it has been there since reported in July and it seems to be critical. Is there a patch or a release date of an update that will fix this situation? I personally keep hitting links that fail due to this and today I had one that was important and I cannot access the actual site properly.

David Green
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