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Home » Kerio User Forums » Kerio Control » "Contact tech Support" on Connect dashboard broken?
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chrwei

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I just tried using the button on Kerio Control 9.2.3 and at the end got a generic error and the form did not preserve any info, I lost all i typed, which is pretty terrible.

then I come here and notice the sticky which links to a completely different form. Is the one on the dash board supposed to still work?
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link611

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chrwei wrote on Tue, 03 October 2017 17:37
I just tried using the button on Kerio Control 9.2.3 and at the end got a generic error and the form did not preserve any info, I lost all i typed, which is pretty terrible.

then I come here and notice the sticky which links to a completely different form. Is the one on the dash board supposed to still work?


i think they have deactivated the old webform.

Use the webform from GFI: https://accounts.gfi.com/Account/Signin?ReturnUrl=%2FSupport
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chrwei

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my point is, the software released only 2 weeks ago points to the old form.

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Brian (GFI/Kerio)

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It's a valid point. I've notified engineering so we can get this resolved.

Brian Carmichael
Instructional Content Architect
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