Home » Kerio User Forums » Kerio Connect » Using Parentheses In An Email Attachment
Bob Johnston

Messages: 5
Karma: 1
Send a private message to this user
We have issues when employees use parentheses in a filename and attach it to an email. The recipient receives the attachment, but the filename has been deleted after the first parentheses and the file extension removed.

This issue not only happens when sending from both Mac Outlook 2011 and Mac Outlook 2016 versions, but also when sending from Kerio Connect webmail. Other email providers, like GMAIL and SBCGLOBAL, also change the file name differently if parentheses are used in the file name.

Sender Examples of Original File Name:
Multiple Family - "Carry".docx
October Multiplier - "Steve".docx
Weekly WXJ "Your Choice" Radio - Rev Final.docx

Recipient Examples of Changed File Name:
Multiple Family -
October Multiplier -
Weekly WXJ

Am I simply overlooking something? Are there specific rules to using parentheses in email attachments so I can inform our staff?

Thank you...

Messages: 45
Karma: 3
Send a private message to this user
Same issue here but only via WebMail.

No problem when using Apple Mail.

Even a draft created in Apple Mail and sent via Webmail works flawless.

Sent via Apple Mail (Test - "Test".xls) -> (Test - "Test".xls)
Draft crated vie Apple Mail and sens via WebMail (Test - "Test".xls) -> (Test - "Test".xls)
Sent via WebMail (Test - "Test".xls) -> (Test -)


[Updated on: Thu, 05 October 2017 16:05]

Previous Topic: User and Group whitelists and bandwidth control
Next Topic: No greeting delay ("Spam Repellent") on SMTP SSL
Goto Forum:

Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Sat Dec 15 20:30:17 CET 2018

Total time taken to generate the page: 0.90805 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.