I have a user with over eight thousand items in her Sync Issues folder. As a result, changes made in Outlook are not always reflected on the Kerio server. Is there any useful information to be gained by these and is there a way to avoid losing the current Outlook folder structure and mail messages since that is "correct" for the user while the server version is not? I created a backup .PST file. Is there any way to use that to get the server's data to match?
5:47:03 Synchronizer Version 16.0.7870.6521
5:47:03 Synchronizing Mailbox 'user<_at_>example.com'
5:47:03 Synchronizing server changes in folder 'Sent Items'
5:47:24 Error synchronizing folder
15:55:38 Synchronizer Version 16.0.8431.2079
15:55:38 Synchronizing Mailbox 'user<_at_>example.com'
15:55:38 Synchronizing Hierarchy
15:55:38 Error in folder 'z..NOT ACTIVE- CHECK HERE FIRST'
15:55:38 Terminated in error
16:13:02 Synchronizer Version 16.0.8431.2079
16:13:02 Synchronizing Mailbox 'user<_at_>example.com'
16:13:02 Synchronizing local changes in folder 'October 11'
16:13:02 Error synchronizing message 'Ethernet adapter'
16:13:02 Error synchronizing folder
[Updated on: Thu, 12 October 2017 02:24]
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