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Home » Kerio User Forums » Kerio Operator » Skype Connect (SIP) - cannot receive calls from mobile app ? (only works for calls from desktop app)
Philipp14 is currently offline Philipp14

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A few weeks ago I successfully set up Skype Connect (in Skype Manager) for a SIP trunk and configured it in Kerio Operator, loosely according to this post .

It works well so far, that from the Skype desktop app, I can call the skype ID and KO gets the Skype call - works nicely. (Only drawback is that I cannot login to Skype with the same account, because that would block the SIP trunk from receiving calls - a limitation by Microsoft...)

But, from the Skype mobile app on iOS or Android, I do not get a connection.

I enabled debug log on KO, and there are very little messages when I call with the mobile app, if any at all. So I am not sure whether the problem might be on the Microsoft side, but I am not familiar enough to tell this 100% from the log. Which line should I look for?

Has anyone experience with Skype Connect?
Philipp14 is currently offline Philipp14

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Just for your information:
It turned out that there was a problem with the Skype account itself, so the problem was not related to Kerio Operator. We solved it with Microsoft support.
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