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  •  
Gsler is currently offline Gsler

Messages: 6
IP: 31.150.215.86
Karma: 0
Hey there,

I did a migration von from Microsoft Exchange to Kerio Connect.
Everything seems to worked as planned but i have massive Performance problems
when i search Emails in Outlook 2010-2013 (Offline Connector)

It takes about 30Seconds until anything is displayed on Outlook.
In the Kerio webmailer everything works fine.

Also i made exclusions on
%ProgramFiles%\Kerio\*.*
%AppData%\Local\Kerio\*.* for the Antivirus Software ( Server and Client)



I have 15 Users, the Client Hardware is up to date.
The folder size is very variably and between 3GB to 30GB.

The fulltextsearch isn´t activated yet. Is it possible to activate
the fulltextsearch for one user only? for test use ?


  •  
Bud Durland is currently offline Bud Durland

Messages: 409
IP: 216.130.229.50
Karma: 46
It helps a great deal to have a 64bit os (no necessarily the 64bit office), with 8GB or ram and an SSD. The issue is that searches using Kerio Web Client are server-side, but outlook is client-side on the locally cached message store.
  •  
Gsler is currently offline Gsler

Messages: 6
IP: 77.23.143.131
Karma: 0
Thanks for the answer,

the Client Hardware is nearly new -> i5, 8GB DDR4, Samsung SSD.
does the fulltextsearch helps to increase the peformance?
  •  
generator is currently offline generator

Messages: 17
IP: 77.95.47.241
Karma: 1
Did you try shrink KOC database?
I use lot of RSS and my KOC file is sometimes 5x larger that real storege used on mailserver.

After shrink, everything work faster.


I have small .bat file on desktop

CD "c:\Program Files (x86)\Kerio\Outlook Connector (Offline Edition)\"
DbBackup.exe s OUTLOOKPROFILENAME
  •  
Gsler is currently offline Gsler

Messages: 6
IP: 77.23.143.131
Karma: 0
I didn´t even know that there is a "Shrink function" thanks for the Tipp.
But it dosent makes the Performance better. Also it dosent help to create
a new Profile.


When i search in Outlook 2013 the whole mailbox, it realy takes some time
until any result is displayed.
The searchfunction in "Current Folder" is much faster, but the customer
want to search the whole mailbox


Translation :
Aktueller Ordner = Current Folder
Aktuelles Postfacht = Current Mailbox



In my Inbox in Outlook i have 25000 Objects, is this a Problem?

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  •  
Gsler is currently offline Gsler

Messages: 6
IP: 77.23.143.131
Karma: 0
Maybe the Connector without Offlince Caching is faster?
  •  
Bud Durland is currently offline Bud Durland

Messages: 409
IP: 216.130.229.50
Karma: 46
Gsler wrote on Tue, 21 November 2017 10:30
Maybe the Connector without Offlince Caching is faster?


It probably would be if there was such a thing, but it was discontinued several years ago.

What server platform are you using? We realized significant performance improvements when we migrated from Windows to Linux a couple years ago.
  •  
generator is currently offline generator

Messages: 17
IP: 77.95.47.241
Karma: 1
1. How fast is searching thru webmail? Faster? Did you try resources monitor when search is in progress? What goes up CPU, HDD, Storage I/O?
2. Is kerio connector one and only email account in profile? Is the search proccess limited only to emails in kerio account?

3. KOC without caching is still up to date:
http://download.kerio.com/cz/dwn/kerio-connect-koc-win32.msi

kerio-connect-koc-9.2.5-3336-p3-win32.msi
  •  
Gsler is currently offline Gsler

Messages: 6
IP: 31.150.204.247
Karma: 0
The search thru the Webmailer ist very fast.
When i enter a search term i get nearly instant a result.

I use a Server 2016 with one Hyper V.
That means, one Hostsystem (Server 2016) and one Hyper V with Domaincontroller and Kerio (Server 2016).
and a new Dell Poweredge R530 with 128GB RAM and 15K SAS drives.

I will check the resources monitor asap

Kerio Connector is the only account in Profile but i open two
additionall other Kerio Mailboxes but it dosen´t help to
close the additonall Mailboxes, i tested it with only one Mailbox
and a new Profile without additional Mailboxes.
  •  
Bud Durland is currently offline Bud Durland

Messages: 409
IP: 216.130.229.50
Karma: 46
generator wrote on Wed, 22 November 2017 01:56

3. KOC without caching is still up to date:
http://download.kerio.com/cz/dwn/kerio-connect-koc-win32.msi

kerio-connect-koc-9.2.5-3336-p3-win32.msi


Only for people using Office 2007 or previous. It has not been updated for Office versions 2010, 2013, or 2016.
  •  
generator is currently offline generator

Messages: 17
IP: 77.95.47.241
Karma: 1
How about Microsoft indexing options setting? Is outlook profile included in locations to index?
  •  
Gsler is currently offline Gsler

Messages: 6
IP: 77.23.143.131
Karma: 0
Yes, i also deleted the old Index Search settings and created a complete new Microsoft Index.

RUN -> control.exe srchadmin.dll
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