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upalex is currently offline upalex

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IP: 195.58.28.205
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OS - Windows 2012 R2.
Mail server - Kerio Connect 8.4.1

The problem appeared about 1 month ago.
The mail server started to restart every hour.

In the OS log-file there are such errors:

Application error, eventId 1000

The name of the failed application: mailserver.exe, version: 8.4.1.3789, time stamp: 0x54aff750
The name of the failed module: mailserver.exe, version: 8.4.1.3789, time stamp: 0x54aff750
Exception code: 0xc0000005
Error offset: 0x0000000000bfefec
Id of the failed process: 0x1558
The time to start the failed application: 0x01d36b3caa45507d
The path of the failed application: C:\Program Files\Kerio\MailServer\mailserver.exe
The path of the failed module: C:\Program Files\Kerio\MailServer\mailserver.exe
Report ID: 83e82412-d73b-11e7-80d8-704d7b8948cd

Also, after each restart, several processes are started bdbchecker.exe which use 25% of the processor. As a result, the server is very slow.

Logs Warning:
Message index in folder ****<_at_>******/#deleted is corrupted. Recovering index with redo log from indexlog.fld.
Message index in folder ****<_at_>*****/#deleted successfully recovered (1 items changed).
Message index in folder ****<_at_>*****/INBOX is corrupted. Recovering index with redo log from indexlog.fld.
Message index in folder ****<_at_>******/INBOX successfully recovered (1 items changed).

I ask for ideas for correction.
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freakinvibe is currently offline freakinvibe

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Can you check in the error and warning log of Kerio Connect? Any entries in there around the time of the restart?

Dexion AG - The Blackberry Specialists in Switzerland
https://dexionag.ch
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Bud Durland is currently offline Bud Durland

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IP: 216.130.229.50
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Were any OS patches put in at the time the problem began? +1 on checking the error and warning logs at the time of the failure. The 'recovering index' messages are a result of the crash, so don't really help much.
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upalex is currently offline upalex

Messages: 2
IP: 195.58.28.205
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Thank you for participating!
The problem is almost solved.
When re-indexing all the boxes, the ball was found problematic.
The box was deleted and re-created.

But...
Bdbchecker.exe processes are still running (3 processes for 25% of CPUs).

What are they doing?
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