Connect. Communicate. Collaborate. Securely.

Home » Kerio User Forums » Kerio Control » error in communication with engine (Unable to configure NIC TCP/IP settings via local console)
  •  
AlexT82 is currently offline AlexT82

Messages: 10
Karma: 0
Hello,
I've faced with some issues when tried to set up Kerio Control (9.2.4-2223/ 9.2.3-2219) on new Gigabyte barebones - GIGABYTE BRIX IoT GB-EAPD-4200 (Apollo Lake SoC based) with dual Realtek RTL8111HS on board.
1) I cannot configure TCP/IP settings via local console: when trying to apply new settings (static or just switch to DHCP mode), there is an error "error in communication with engine". I can change these settings via Web console but I have to reboot Kerio Control to apply it.
2) If I just unplug network cable and plug it back DHCP configured NIC's status changes to "Connectivity problem" and it takes 4 minutes for NIC to obtain TCP/IP configuration.
I've also noticed a high CPU consumption when I just unplug the network cable and at the moment when NIC finally obtains TCP/IP configuration from DHCP server.

I checked new hardware for compatibility with kernel 3.16. It looks like NIC compatibility is OK (file attached).

Did anybody ever face with similar issues?

PS: I've opened a ticket, but the only suggestion I got from support team is to reinstall Kerio Control! Evil or Very Mad
BTW I tried

  • Attachment: HW_Test.jpg
    (Size: 140.06KB, Downloaded 96 times)
  •  
AlexT82 is currently offline AlexT82

Messages: 10
Karma: 0
Update: when I plug the device with Kerio control installed to production network it makes some devices (WiFi access points, some Windows hosts) to fail.
Previous Topic: Routing Kerio Control
Next Topic: UNABLE TO INSTALL KERIO VPN CLIENT 9.2.4.2223
Goto Forum:
  

 ] [ PDF ]

Disclaimer:
Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Sat Jan 20 02:27:49 CET 2018

Total time taken to generate the page: 1.12378 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.