Home » Kerio User Forums » Kerio Connect » Emails Not Showing in Deleted Folder

Messages: 7
Karma: 1
Send a private message to this user

I have a user who has a lot of emails that aren't appearing within Outlook inside here Deleted Items folder. But when she logs into our mail server through a browser they all appear with the trash folder? Why are they not showing up in Outlook like they do through the browser, is there a way to fix this?
Bud Durland

Messages: 482
Karma: 60
Send a private message to this user
Delete the Kerio Offline Connector cache on the user's computer. Restart Outlook and let it re-build.

- Control Panel
- mail
- E-Mail accounts
- Kerio Connect
- Maintenance tab
- Empty Cache
Previous Topic: Upgrade Question
Next Topic: Installing on OSX 10.13
Goto Forum:

Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Wed Jan 16 09:16:05 CET 2019

Total time taken to generate the page: 0.75112 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.