Home » Kerio User Forums » Kerio Connect » gmx problem
  •  
toby1337

Messages: 19
Karma: 1
Send a private message to this user
hellooooooooooo,

i have got a problem with gmx - send and receive is working but if i send a mail to a gmx account outside my server - there is an error.

"Mailbox does not exist"

what can i do?

thanks
  •  
freakinvibe

Messages: 493
Karma: 72
Send a private message to this user
This means that the recipient address at GMX does not exist. You have maybe mis-typed the address.

Dexion AG - The Blackberry Specialists in Switzerland
https://dexionag.ch
  •  
toby1337

Messages: 19
Karma: 1
Send a private message to this user
the mailbox is existing on gmx, but not on my server. kerio mailserver is only searching on his own domain... i need a configuration that kerio mailserver send the email out from the server to gmx - the server check only the accounts on my own server...
  •  
toby1337

Messages: 19
Karma: 1
Send a private message to this user
here some information:

i added a gmx account on my server *<_at_>gmx.de - that is working, but when i send to another gmx adress, the following error show:

"Mailbox does not exist"
  •  
freakinvibe

Messages: 493
Karma: 72
Send a private message to this user
You should not add the gmx.de domain to your Kerio server. As soon as you do that it will consider all mail to gmx.de as local.

There is a workaround, but first you should check why you have added gmx.de to Kerio, what is the reason?

Dexion AG - The Blackberry Specialists in Switzerland
https://dexionag.ch
  •  
toby1337

Messages: 19
Karma: 1
Send a private message to this user
why not? if im using for example the domain gmxmail.de or whatever - i cannot send mails over gmx - they blocked the domain...
  •  
freakinvibe

Messages: 493
Karma: 72
Send a private message to this user
You should only have domains that you own on Kerio.

What do you mean by: "I cannot send mails over GMX". You must try to find out why.

Adding gmx.de to your Kerio server and then sending gmx mails from the Kerio server will break SPF and cause all sorts of deliverability issues for you.

So you must find out why you can't send mails over GMX, sort the problem and then remove the gmx.de domain from your Kerio server.

What error message do you get when you send "mails over GMX"? GMX has detailed instructions on how to send mails via them.

Dexion AG - The Blackberry Specialists in Switzerland
https://dexionag.ch
  •  
freakinvibe

Messages: 493
Karma: 72
Send a private message to this user

Dexion AG - The Blackberry Specialists in Switzerland
https://dexionag.ch
  •  
toby1337

Messages: 19
Karma: 1
Send a private message to this user
danke für deine hilfe, evtl. können wir das mal per Telefon oder so klären? Gerne dann auch mit Support Rechnung?
  •  
toby1337

Messages: 19
Karma: 1
Send a private message to this user
das habe ich bereits gemacht, aber sobald ich eine andere domain für den eigenen server nehme, funktioniert das nicht mehr :/
  •  
freakinvibe

Messages: 493
Karma: 72
Send a private message to this user
I am not from Kerio so I cannot give you any paid support. You can contact Kerio via their support.

Question: Do you have your own domain, like (mydomain.de), or do you just have a GMX account?

Dexion AG - The Blackberry Specialists in Switzerland
https://dexionag.ch
  •  
toby1337

Messages: 19
Karma: 1
Send a private message to this user
it is a gmx account name<_at_>gmx.de
  •  
freakinvibe

Messages: 493
Karma: 72
Send a private message to this user
OK, so in that case you don't need to run Kerio server. You can just use your mail client (e.g. Outlook) or GMX Webmail directly to receive and send mails.

You should only run a mail server if you have your own domain and have your emails tied to your domain, like "myname<_at_>mydomain.de".

If you have a mail account with an email provider like GMX, Hotmail or Gmail, they are already running a mail server (in fact multiple mail servers) for you, so you don't need your own.

Dexion AG - The Blackberry Specialists in Switzerland
https://dexionag.ch
  •  
toby1337

Messages: 19
Karma: 1
Send a private message to this user
gmx have no exchange server, only the app. i like to use the kerio mailserver with all the goals for me.

and the only problem is: i cannot send mails to another gmx users... there is a option on the kerio mailserver: domain settings - forwarding - forwarding to.
freakinvibe

Messages: 493
Karma: 72
Send a private message to this user
Yes, but the workaround cannot authenticate to GMX. And GMX needs authentication.

BTW, Kerio is also not fully featured Exchange Server. What exactly are you missing when you use GMX as mail server? It has Calendar and Contacts as well.

You can use the app or you can use any mail client like Outlook, Thunderbird etc. You don't need Kerio for that.

Dexion AG - The Blackberry Specialists in Switzerland
https://dexionag.ch
Previous Topic: Is Kerio capable to run over 350 users?
Next Topic: Empty PDF when sending email with Webmail
Goto Forum:
  


Disclaimer:
Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Sat Dec 15 01:54:07 CET 2018

Total time taken to generate the page: 0.91674 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.