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reggie79

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Hi All,

I am no kerio expert! Any help, advice or explanation as to what's happening here would be greatly appreciated.

I have recently created individual user accounts for everybody in my workplace, mainly to monitor data usage by each person. I have set automatic login by MAC address to each user. I have set the 'logout after xxx period of inactivity' to off.

Some users are never showing up as logged in on the active users page, I'm missing what triggers the user to become logged in and surely if the 'logout' setting is disabled, once logged in, they should be logged in for good? Is there some setting I am missing here? Please excuse my lack of knowledge here!
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