Wed, 28 February 2018 16:50
Our users are experiencing the following error after the latest Chrome update [64.0.3282.186 (Official Build) (64-bit)]. KMS is running the latest patch [Version: 220.127.116.1136]. The error occurs after logging in and every page refresh. I have tried disabling all Chrome extensions, as well as running in "incognito mode" and the error still persists. The error does not appear to occur in Firefox 58.0.2 or Internet Explorer 11:
Kerio Connect Client error
An unexpected error occurred in Kerio Connect Client. Other Kerio Connect operations are not affected. Please tell Kerio Technologies about the problem to help fix it.
InfoSome errors can be caused by browser's extensions. Learn more...
What were you doing when the problem happened? (optional)
Product name: Kerio Connect
Module: Kerio Connect Client
UserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36
ServerOs: Windows Server 2012 R2, x86_64
DetectedBrowser: Chrome 64
ErrorMessage: TypeError: Failed to execute 'elementFromPoint' on 'Document': The provided double value is non-finite.
CallStack: TypeError: Failed to execute 'elementFromPoint' on 'Document': The provided double value is non-finite.
at e._fixMouseOver (/webmail/webmail2.js:63799:46)
at e.resumeLayoutFn (/webmail/webmail2.js:63597:14)
at e._updateItems (/webmail/webmail2.js:63675:14)
at e._onCurrentLoaded (/webmail/webmail2.js:63771:18)
at e.onShow (/webmail/webmail2.js:63694:14)
at e.show (/webmail/lib/ext4/ext.min.js:18488:30)
at e.callParent (/webmail/lib/ext4/ext.min.js:2517:22)
at e.show (/webmail/webmail2.js:15332:21)
at e.showAt (/webmail/lib/ext4/ext.min.js:18373:11)
at e._showAt (/webmail/webmail2.js:15335:49)
- Brian (GFI/Kerio)
We've identified this issue and it will be fixed in the next release (available soon). Alternatively you may consider using the desktop version of Kerio Connect Client.
Instructional Content Architect
We also note that the Reminders Popup Remind and Dismiss do not work smoothly, they do Dismiss but the POPUP locks up and still shows the Reminder. Am hoping they fix this as well.
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