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fishtech

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Hi,

We have an ongoing problem that beats me up at least once a year. Just wondering if anyone has any new advice...

Our Kerio Connect users accounts are based on Open Directory shortnames, ie. firsntnamelastname

Our main email addresses (on business cards, etc) are aliases of the shortname, ie. firstname.lastname

Our users must remember to always use user's shortname in meeting requests. The aliases don't work.

This causes big problems when:

a. Internal organizers forget protocol and use alias instead of shortname.

b. external (3rd party) organizers invite employees to events.


In both cases the invitee receives the event but the reply does not register with the organizer.

Thanks for any advice,

ft.
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