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Home » Kerio User Forums » Kerio Control » 9.2.5 is released?
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mwgbr

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No issues here with 5 appliances (custom hardware, no Kerio "Boxes")
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Cylosoft

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I have a mix of Kerio boxes and custom hardware. All the Kerio boxes have been fine. The custom hardware has been a mixed bag. I had to revert one of them to 9.2.4.
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Columbia

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Cylosoft, what's was an issue with custom hardware after update to 9.2.5?
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Cylosoft

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The users lost the auto-login IP settings. But the bigger one was every 30 mins it would system fault and restart. Never had any issues with that box previously and I downgraded to 9.2.4 and no issues since.

[Updated on: Sat, 24 March 2018 20:20]

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ian.bugeja

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Hi

is there any open support case with GFI Support please with any logs?

Ian Bugeja
GFI Software
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chrwei

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mine's mostly working fine but auto-NTLM login isn't working, it doesn't even show an attempt in the auth debug log. manual login is working.
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Cylosoft

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Have 2 factor on one box. Can't login from MyKerio anymore. It says 2 factor error.

If I try to setup 2 factor using an admin login it logs in, says you need to configure 2 step, you see the barcode flash up and it goes back to the you must configure 2 step screen.
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ian.bugeja

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Is this a browser cache issue? Can you press CTRL-F5, please?



Ian Bugeja
GFI Software
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chrwei

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also the "contact tech support" button still does not work.
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chrwei

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it is not a browser cache issue on my end. I even logged a user into a computer they have never logged into before to test.
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chrwei

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how the hell do you get support for this now? accounts.gfi doesn't seem to have an option other than a phone number, and that's when it doesn't just time out. I'm really supposed to sit on hold for something that's not production critical?

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gilbertojr78

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Hello.
I´m using Kerio Control Software Appliance.

Just made the update to 9.2.5 and now I´m having problems with NTLM login. Not working anymore.

Now the users must login manually, via SSL.

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chrwei

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NTLM login is still an issue here too, and I still don't see how to file a support incident as the button on the admin page STILL no longer works. it's been what, a year and at least 2 releases?
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mwgbr

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chrwei wrote on Mon, 26 March 2018 23:05
NTLM login is still an issue here too, and I still don't see how to file a support incident as the button on the admin page STILL no longer works. it's been what, a year and at least 2 releases?


Hi,

you can fill in this form: https://www.gfi.com/support/technical-support-form

Have done this several times the last months and generally got an answer within some hours.
gilbertojr78

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chrwei wrote on Mon, 26 March 2018 23:05
NTLM login is still an issue here too, and I still don't see how to file a support incident as the button on the admin page STILL no longer works. it's been what, a year and at least 2 releases?


Now I´m with problems. I cant rollback to 9.2.4 (I even dont know if is possible in Software Appliance).

I will raise another Kerio 9.2.4, in other machine, and recover the backup of configuration.
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