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Hans-CS

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Hi Guys,

i have a problem with importing my SSL certificate from thawte.

I received 2 certificate. My own certificate and a intermediate certificate.

I followed the instructions from the kerio support page, but it didn't work.

I took the SSL and the intermediate certificate and put it together into one file. Saved it with and .crt ending and clicked on "import" and then "Import Signed Certificate from CA."

Well, actually this didn't work.

I did some research and found an entry, where a user tells, that you first have to export your private key, then click on Import > Import New Certificate. There you have to choose your recently exported private key and also choose your .crt file.

Can somebody tell me the steps to import the certificate correctly?

Best Regards
Hans
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Kerio/GFI Brian

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Quote:
I followed the instructions from the kerio support page, but it didn't work.

Please be more specific. Did you receive an error message during the import? Or was the imported certificate not trusted?

Brian Carmichael
Instructional Content Architect
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SiriusMac

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Hans-CS wrote on Tue, 17 April 2018 00:35
Hi Guys,


I did some research and found an entry, where a user tells, that you first have to export your private key, then click on Import > Import New Certificate. There you have to choose your recently exported private key and also choose your .crt file.



Hans,
I think all you need to do is export the private key of the csr (New Certificate Request). It will save as a .key file. Then, when you import the new cert, specify the private key of csr along with the new crt file. I find it very handy to always export the private key of the csr anyway, because then it is simpler to do-over in case I find I made a mistake when I combined my new cert with the intermediate cert.

-Jeff
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jhtinc

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What has always worked for me is to manually put the intermediate certificate in the /mailserver/sslca directory, making sure that the extension on it is ".crt" (the filename doesn't matter). Then I import the signed certificate through the interface. Works every time.
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