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SIBJaborek is currently offline SIBJaborek

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Hello everyone Smile

we noticed that the mail synchronisation on HTC One M8s phones isn't always in time. Some mails have a big delay. Hours or days. The recievement in the Kerio mailbox itself works fine. Just the exchange sync on the smartphone has a delay. The users have internet connection on the smartphone and wlan at different places, too. The delay on some mails still remain. The smartphone is setup to load all mails no matter how big they are. The size of most of these mails is pretty low tho.

What could we do to solve this problem?

I know that workarounds could be to use IMAP or the browser version for example. But it should be possible to manage that the exchange sync works well.

I appreciate every help on this!
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