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eulalie

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Hello, since Friday the appointments entered in the iphone do not appear in outlook. I redraw the profile in the phone and on outlook without changes. I have the error SyncCommandHelpers.cpp: Unable to parse 'CommandId' request from mobile device. Unknown element: Type: 0, Tag: 0x112D. Should you downgrade the server? Is it risky? Complicated?
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Konji

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Try to connect iphone with imap and caldav, cardav instead of active sync.

Google: "Synchronizing your iPhone with Kerio Connect"
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peer_g

Messages: 13
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Same problem here. Happens after I upgraded to the latest Version 9.2.6. Even patch1 did not solve this!
Then I downgraded 9.2.5 Patch 3. No Active Sync will work correct.

So the errors still exists.
I don't know if Kerio changed anything to the files. Normally a downgrade should fix the error. Unfortunately, this does not work.
Appointments are synchronized - but not all. So only incomplete.
I removed all mobile devices from the system and set them up again: Same result. Disaster.
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Think Fixed

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This update has definitely been a disaster. I have been told by some people in support that the developers are working on the bugs in patch 1. What I want to know is why they can't release a stable build that works properly. I don't remember Kerio being this inept. GFI canned all of the Kerio developers last year and replace them with their own.

Howie Isaacks
Systems Engineer | Apple Solutions Consultant
Think Fixed LLC, Dallas and Fort Worth

www.thinkfixed.com
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