Home » Kerio User Forums » Kerio Operator » MyKerio Backup Broken
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fishtech

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Operator version 2.6.0.

Backups to MyKerio started failing over the weekend.

Integration > MyKerio shows Disconnected. Kerio Operator is trying to establish connection with MyKerio.

No config was changed.

Anybody else having problems.

I am out of maintenance/subscription period btw... is that the problem?

ft.
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stevesmith27

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I am also get the same issue. Please help me too!!
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fishtech

Messages: 522
Karma: 16
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Mine is still broken.

Is your license/maintenance current?

Not sure if that is part of it but I have not yet renewed.

ft.
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fishtech

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FWIW, I renewed the software license and backup is working again.

ft.
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amicusvoice

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I got this error on half of myOperator 2.6.2 and 2.6.3 servers this past week. No updates, no changes, license still good. On some, disabling and then reenabling communication with MyKerio restored the connection. With others, I had to remove the server from MyKerio and re-add it.
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