Home » Kerio User Forums » Kerio Connect » Kerio Connect Client cannot change contact photo
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Andreas K

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Hi,

we are running Kerio Connect 9.2.7.

Every time I change my account picture in Kerio Connect Client it is changed back to the old picture in a few minutes.

I disabled syncing contacts on every device I use. I also tried different browsers but it is the same every time.
Everything is good the first minutes. The picture changes. But after 10 to 20 minutes the old photo is back again.
That also occurs with different phots.

To change the photo via app and sync (i.e. Contacts in macOS) dosen't help either.


Can anybody confirm this?

Thanks for your help.

Andreas

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Bud Durland

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This has been the behavior for the past few years. The contact data the server has about you -- picture, title, phone number, etc -- always wins and will clobber any changes made on the client. This seems to be true across platforms; Kerio Client, Outlook OffLine connector, mobile devices.

[Updated on: Fri, 20 July 2018 18:50]

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Andreas K

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Thanks for your answer but my problem is a bit different.

I disabled contact sync on every device I use so I can be sure no client does updates I don't want.

Then I update my profile picture with Kerio Connect Client (Webinterface) but it will be changed back to the old picture within minutes.
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Bud Durland

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Andreas K wrote on Mon, 23 July 2018 03:35
I disabled contact sync on every device I use so I can be sure no client does updates I don't want.


That setting seems to have no effect.

Quote:
Then I update my profile picture with Kerio Connect Client (Webinterface) but it will be changed back to the old picture within minutes.


Try this: Login to the admin interface, find your account, go to the 'contact' page & upload a picture. betcha is shows up in the Client.

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Andreas K

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Thanks. You're right. The photo uploaded in the admin interface stays there so the photo in the client dosen't change anymore to a older one.
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