Home » Kerio User Forums » Kerio Connect » Kerio Outlook Connector: O365 Outlook 2016 Mailserver not supported ?!
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clausd

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Hi, today an automated updated for Kerio Outlook Connector was performed when starting Outlook.
Since then KOC doesn´t work anymore. message at startup:

your version of kerio outlook connector (support the newest) is not compatible with your mailserver.

using Office365 with Outlook2016
before the update, everything worked fine.

any advise?

thanks
Claus
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Wilco

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Which version Mailserver do you use?
Maybe you can download the Kerioconnector again and install it manually?

Wilco

Kerio Connect 9.2.5p3 on Windows Server 2012 R2 (dutch)
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McIrish

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I've sometimes had to reboot and install via the downloaded connector. May have to run as admin as well.
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clausd

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it seems that several customers have this problem currently, but kerio support is somehow sluggish Sad

reinstall will create a new profile, which will mess up my other email account settings within outlook... and create major efforts to fix, not an option Sad

I think we will fix the problem permanently and move away from kerio

thx for your help! Smile
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